Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration ( within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.



  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


Le groupe hôtelier, membre du groupe IBL, s’est distingué sur 21 entreprises, car LUX* Resorts & Hotels s’est vu décerner la première place lors de cette première édition du Palmarès par l’institut « Great Place to Work » qui s’est tenu le vendredi 17 novembre au Meridien Pointe aux Piments. Elles étaient plus d’une vingtaine d’entreprises, dans 5 secteurs d’activités différents à s’être prêtées à un exercice d’évaluation reconnaissant les organisations où il fait bon travailler.

Cet audit managérial, entrepris à Maurice par l’institut The Great Place to Work, a interviewé quelque 20 000 employés. Cette distinction est octroyée à des organisations qui satisfont au minimum 70 % des salariés dans le « trust index » et la deuxième partie de l’exercice- le « culture audit » permet aux entreprises de se démarquer d’avantage et se positionner dans le palmarès .

 « Cette première place est avant toute chose une reconnaissance du travail formidable accompli par tous nos collaborateurs à travers toutes nos destinations et nos bureaux de représentation. Cette distinction revient à toutes nos équipes qui, chaque jour, placent elles-mêmes la barre très haut afin de garantir un séjour inoubliable à nos invites. La direction de LUX* Resorts & Hotels se joint à moi pour remercier chaleureusement chacun de nos collaborateurs pour leur engagement à délivrer l’excellence chaque jour en maintenant notre promesse de marque. C’est justement ce travail d’équipe qui est primé aujourd’hui », selon Nicolas Autrey – Chief HR Officer du Groupe.

 21 entreprises se sont prêtées à cet exercice d’évaluation reconnaissant les organisations où le climat de travail est apprécié par les employés. Great Place to Work®, doté d’une expérience longue de 25 années, a développé une expertise pointue dans l'évaluation des entreprises où il fait bon travailler. Actuellement présent dans 50 pays, l'institut collabore chaque année avec plus de 6 000 organisations à travers le monde.

 « Ce qu’il y a de transversal à Maurice, indépendamment de la taille de l’entreprise ou du secteur d’activité : les gens sont très fiers de leur entreprise. Il y a un sentiment d’appartenance fort. Ils ont, cependant, des besoins clairement définis concernant la vision de l’entreprise sur leur avenir et leur employabilité. Les managers devraient, non seulement, faire de Maurice un pays où il fait bon vivre, mais où il fait bon travailler. Et cela est tout à fait possible », a déclaré Pierre Fournier, représentant de Great Place to Work, qui était présent à l’Executive Forum.




À propos de l’étude

Différents outils pour appréhender et évaluer la culture de l’entreprise sont proposés : le questionnaire Trust index©, l'évaluation des pratiques managériales, les groupes d'écoute et les entretiens individuels, ainsi que l'évaluation 360°. The Great Place to Work a interviewé, à Maurice, environ 20 000 employés et cette distinction est décernée à des organisations ayant obtenu au minimum 70% de mentions favorables  

À propos de The Great Place to work

Great Place to Work® est né d’une découverte inattendue. En 1981, une maison d’édition de New York demande à deux journalistes économiques — Robert Levering et Milton Moskowitz — d’écrire un livre intitulé The 100 Best Companies to Work for in America. Malgré leur scepticisme, les deux compères identifient 100 entreprises qui, selon eux, remplissaient les conditions voulues, et c’est ainsi que débute un long périple qui allait mener à plus de 25 années de recherche, de reconnaissance et de construction d’environnements où il fait bon travailler.

Les recherches ont démontré que la clé du fondement-même d’une entreprise où il fait bon travailler ne repose pas sur un ensemble normatif de primes et avantages ou de programmes et de pratiques, mais sur l’instauration de relations de haute qualité sur le lieu de travail — relations qui se caractérisent par la confiance, la fierté et la solidarité. Ceci a ensuite donné lieu à un système d’évaluation pour les entreprises où il fait bon travailler et au label Great Place to Work. Une offre d’accompagnement est proposée aux organisations qui souhaiteraient apporter des « points d’amélioration » à la convivialité de leur environnement professionnel.

L’Institut Great Place To Work en France a été créé en 2002, un an après la création du Great Place to Work Institute Europe, qui s’était vu confier la mission d’établir le palmarès des 100 Best Workplaces Europe par la Commission européenne. La France a ainsi été le quatrième pays européen à développer les services proposés par le Great Place to Work Institute, après l’Italie, le Royaume-Uni, le Danemark et la Suisse.