Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration ( within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.



  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


Le groupe hôtelier LUX* a publié ce mercredi 22 août ses résultats financiers pour l’exercice 2017-2018.
En dépit des coûts qu’ont entraîné la rénovation de son fleuron à Maurice, LUX* Grand Gaube, et la fermeture pendant deux mois du LUX* South Ari Atoll aux Maldives, le groupe affiche des profits opérationnels de l’ordre de Rs 660m soit une hausse de 2% par rapport à l’année dernière. Le chiffre d’affaires a, quant à lui, connu une progression de 11 %, une performance encourageante pour la direction. La hausse des arrivées touristiques à Maurice a également contribué positivement à ces résultats.

Rs 5,8 milliards. C’est le chiffre d’affaires qu’enregistre le groupe hôtelier LUX* pour l’exercice financier 2017-2018. Cela, malgré la fermeture pour rénovation du LUX* Grand Gaube à Maurice et du LUX* South Ari Atoll aux Maldives durant l’année écoulée. Le groupe voit aussi son ‘EBITDA’ croître de 7 % comparés à la précédente année
financière pour atteindre Rs 1,2 milliard.

Par ailleurs, le groupe prévoit une croissance de ses chiffres pour l’année financière 2018-2019 dans la mesure où tous ses hôtels seront opérationnels, mais aussi sur la base d’arrivées touristiques en hausse.

« Cette performance est le résultat de la stratégie et des politiques mises en place pour l’ensemble du groupe afin d’améliorer non seulement nos résultats financiers, mais aussi la qualité de nos prestations. C’est un signe encourageant pour nous, d’autant plus que le secteur hôtelier, à Maurice notamment, devra faire face à une compétition accrue dans les années à venir », déclare Arnaud Lagesse, Président du Conseil d’Administration du LUX* Resorts & Hotels.

Au cours de l’exercice 2017-2018, les arrivées touristiques ont grimpé de 4 %, représentant quelque 1,3 million de visiteurs. Les arrivées d’Europe, notre principal marché émetteur, s’élèvent à plus de 760 000 touristes. La France et le Royaume-Uni enregistrent une hausse dans les arrivées de 4 % alors que la progression de l’Allemagne est
de 14 %. Seul le marché chinois, avec quelque 67 000 touristes durant l’année, affiche une contraction. Au niveau des autres destinations où opère le groupe LUX*, on note une progression dans les arrivées de 10 % pour les Maldives et l’île de La Réunion.

« Comme tous nos hôtels seront opérationnels durant l’exercice 2018-2019, suivant la réouverture du LUX* Grand Gaube et du LUX* South Ari Atoll, et avec la tendance actuelle des arrivées touristiques en hausse, nous pensons réaliser une nouvelle performance intéressante à la fin de l’année financière 2018/2019. D’ailleurs, le premier
trimestre de cette nouvelle année financière affiche un taux d’occupation satisfaisant et si l’environnement actuel ne connaît aucune détérioration, les profits avant impôts du groupe pour ce premier trimestre devraient augmenter par rapport à l’année dernière. Par ailleurs, nous misons beaucoup sur le lancement de notre nouvelle marque
avant la fin de l’année. Elle augurera une ère nouvelle dans l’industrie hôtelière à Maurice », estime Paul Jones, Chief Executive Officer du groupe.

La fermeture du LUX* Grand Gaube et du LUX* South Ari Atoll ont entraîné une dépréciation et un amortissement de Rs 60 millions, soit 13 % de plus que l’exercice financier 2016-2017. Cependant, les frais financiers durant l’année 2017-2018 ont baissé de Rs 6 millions pour atteindre Rs 235 millions. Les profits après impôts du groupe pour l’année, soit Rs 414 millions, indiquent une baisse de Rs 100 millions comparés au précédent exercice financier, au cours duquel la vente de l’hôtel Tamassa avait rapporté des bénéfices de Rs 177 millions. Les résultats de l’exercice 2017-2018 ont cependant été en partie compensé par le profit comptabilisé sur la reprise de l’hôtel Le Récif à l’île de la Réunion.