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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

LUX* INDIAN OCEAN TRIATHLON 2017

Il y avait du beau monde à la 9e édition du LUX*-Standard Bank Indian Ocean Triathlon, qui s’est tenue avec succès le samedi 11 novembre. Coorganisé par LUX* Sports, VO2MAX Voyages et la Fédération mauricienne de Triathlon, l’événement a accueilli en effet quatre champions internationaux, notamment les Français Cyril Viennot, Laurent Jalabert, Nathalie Simon et Toumy Degham, qui a remporté les deux
dernières éditions. 220 triathlètes, émérites et passionnés, venant de diverses parties du monde, étaient sur la ligne de départ. La journée s’est conclue avec une superbe victoire de Cyril Viennot chez les hommes et de Jade Roberts chez les dames.

C’était le choc des titans à la 9e édition du LUX*-Standard Bank Indian Ocean Triathlon, le samedi 11 novembre, avec une belle lutte entre deux champions. Toumy Degham était le premier à sortir de l’eau avec quelques secondes d'avance sur Cyril Viennot. Une belle course poursuite s’est ensuivie entre les deux hommes sur les routes spectaculaires et pittoresques du sud du pays. Cyril Viennot a fait la différence lors de l’épreuve de course à pied pour remporter sa première victoire au Indian Ocean Triathlon, détrônant ainsi le double vainqueur Toumy Degham. Laurent Jalabert fidèle de l’épreuve prend une très belle 4e place.

Pour rappel, Cyril Viennot est champion du monde longue distance en 2015 et médaillé d’argent en 2016. Il a aussiété le meilleur triathlète français à Hawaï en 2014 et 2015 et possède un éloquent palmarès avec plusieurs victoiressur le circuit IRONMAN et au Triathlon XL de Gerardmer en France. Du côté des dames, c’est la championne sudafricaineJade Roberts qui a remporté sa première et très belle victoire sur cette épreuve en devançant sa
compatriote Kirsten Schut, la grande gagnante de l’année dernière.

« Nous sommes heureux de voir l’engouement grandissant que suscite, chaque année, cet événement. Le LUX* Standard Bank Indian Ocean Triathlon renforce sa dimension internationale avec de nombreux participants en provenance de France, Belgique, Allemagne, Suisse, Finlande, Afrique du Sud et La Réunion, entre autres, mais aussi de nombreux grands champions internationaux. Il est aussi considéré comme l’un des plus beaux triathlons du
monde par Triathlète Magazine, de par la beauté de son parcours et de ses paysages », confie Albert d’Unienville, Responsable de LUX* Sports.

Le LUX*-Standard Bank Indian Ocean Triathlon se targue en effet de proposer un circuit exceptionnel : du magnifique lagon du Morne aux routes des villages de Bel Ombre, Le Morne, Chamarel, Baie du Cap et la Prairie.Ce n’est pas Nathalie Simon, célèbre animatrice de télévision française et championne de planche à voile, qui dira le contraire. « C’est vraiment le plus beau triathlon du monde ; l’ambiance est superbe, les parcours magnifiques et l’hôtel LUX* Le Morne formidable. J’espère vivement pouvoir revenir l’année prochaine », a-t-elle déclaré après sa
très belle performance.

Laurent Jalabert, l’un des plus grands champions de cyclisme français et Champion du Monde sur Route, a pour sa part fait le déplacement à Maurice pour la sixième fois. « C’est un merveilleux triathlon que j’affectionne particulièrement. Il est très technique, l’organisation est excellente et l’ambiance très conviviale. De plus les hôtels LUX* dont le LUX* Le Morne offre des hébergements de qualité. Je reviendrais ! » nous a-t-il confié.

Laurent Gillard, créateur du l’événement et directeur de VO2MAX Voyages en France, se dit pour sa part très fier du succès que rencontre le LUX*-Standard Bank Indian Ocean Triathlon, à chaque édition. « Nos clients viennent du monde entier pour participer à cette épreuve et passer de merveilleuses vacances. Ils ont aussi le privilège de participer à des séances d’entraînement avant la course avec les champions », conclut notre interlocuteur, invitant les absents à venir se mesurer aux champions l’an prochain.

Fiche technique 

Grand format

Natation : 1,8 km dans le lagon du Morne
Cyclisme sur route : 55 km [Le Morne-Chamarel-Fantaisie-Baie du Cap-Bel Ombre/Bel Ombre-Baie du Cap-Macondé-Village du Morne-Le Morne]
Course à pied : 12 km [Restaurant Embafilaos-Pointe du Morne-plage LUX* Le Morne-Restaurant
Embafilaos (3 x 4 km)] 

Petit format

Natation : 500 m dans le lagon du Morne
Cyclisme sur route : 13 km [route Le Morne]
Course à pied : 3 km [Restaurant Embafilaos-Pointe du Morne-plage LUX* Le Morne-Restaurant Embafilaos]