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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

CULTURE, ARTISANAT, RITES EN CHINE ANTIQUE

LUX* Lijiang invite les curieux à découvrir l'âme, les histoires et les secrets de cette destination historique grâce à des expériences exclusives LUX*.
Découvrez les trésors d'une ville extraordinaire protégée par l’Unesco : la ville historique de Lijiang, les trois rivières parallèles, les experts fauconniers, la cuisine Naxi et les derniers pictogrammes des Dongba. Dans l'esprit des vieux caravansérails, où les trains transportaient du thé précieux de la frontière birmane jusqu'aux plateaux du Tibet, le LUX* Tea Horse Road est une série de propriétés dans certains des endroits les plus remarquables au monde. Plongez dans une expérience de voyage pas comme les autres, explorez et assimilez les histoires des vieux sentiers, entre les mains avisées de LUX*, dans une partie de la Chine culturellement et géographiquement plus proche du Tibet.

PAIX, LUXE ET CHIC- DANS L'ANCIENNE VILLE DE LIJIANG
Découvrez cette ville séculaire sous un jour nouveau, à travers le seul et unique hôtel de charme cinq étoiles au coeur du site classé au patrimoine mondial de l'Unesco. Le premier d'une série de propriétés de charme à être créées le long de la route Tea Horse Road par LUX* Resorts & Hotels en Chine, LUX* Lijiang propose des voyages uniques qui vous invitent à explorer la beauté remarquable de cette région.

AVENTURES D'HISTOIRE VIVANTE - ET RARES HISTOIRES DE PREMIÈRE MAIN
Au LUX* Lijiang, une connaissance encyclopédique prend vie grâce à des personnes et des lieux remarquables qui vous permettent de voir, goûter et entendre le meilleur du Yunnan à travers des circuits de thé guidés et des randonnées sur mesure autour de vallées luxuriantes. Passez des sommets enneigés de montagnes sacrées ou faites simplement une pause pour écouter les récits des caravanes gardées en vie par les anciens. S'étendant jusqu'à Lhassa, ce voyage de toute une vie le long de la Route du Thé commence à Lijiang, qui capte l'essence de cette région, l'une des plus vierges de Chine.

RITUELS DE THÉ PU'ER
Découvrez les secrets du célèbre thé Pu'er lors de votre séjour à LUX* Tea Horse Road Lijiang. La province du Yunnan était l'une des premières régions productrices de thé ; c'est aussi là que commence la route du Tea Horse. La famille de Diana He (prononcée « Her ») a été marchande de thé pendant des générations - chère amie de LUX* et parmi les experts les plus respectés de Dayan. La fondation et les fortunes de Lijiang étaient basées sur le commerce, avec ce thé très particulier au coeur de tout, et le salon de thé de Diana au centre.

DONGBA: RELIGION, HIEROGLYPHES ET PAPIER
Le peuple Naxi - prononcé nah-shee - travaille dur pour préserver leur langue écrite traditionnelle. Leur écriture pictographique remonte à la vieille religion Bön, considérée comme la dernière langue pictographique vivante au monde. Les pictogrammes Dongba décrivent des scènes de la vie quotidienne, reflétant la vision des prêtres Bön pour la paix et l'harmonie entre l'homme et la nature. Une des expériences offertes à travers la LUX* Tea Horse Road introduit les invités à cette façon unique d'écrire et aux prononciations phonétiques. Dirigez-vous dans les coulisses de l'Institut de broderie de Naxi, dans le village de Baisha, et rencontrez l'un des rares chamans Dongba qui restent, et apprenez à créer vos propres pictogrammes.

ITINÉRAIRES INSPIRÉS
Nous avons conçu différents itinéraires le long de la route du Tea Horse afin que vous puissiez laisser vos sens vous guider à travers la beauté de cet endroit magique grâce à des expériences personnalisées. « Nous sommes ravis de pouvoir vivre l'un des plus grands voyages du monde, en partant du coeur de l'ancienne ville de Lijiang, puis d'un autre séjour plus lointain le long de la Route du Thé LUX*. » explique Antoine Chignac, Directeur Général du LUX* Tea Horse Road.

RÉSERVER VOTRE EXPÉRIENCE DE LUX * TEA HORSE ROAD

Les différents itinéraires et forfaits d'expériences LUX* Tea Horse Road peuvent être consultés en ligne sur www.luxresorts.cn et réservés directement sur la page de l'offre spéciale de LUX* Resorts & Hotels.
Découvrez LUX * Tea Horse Road Lijiang-Exemple d'un forfait découverte de 3 jours :
Jour 1 : Marché de Zhongyi et vieille ville de Baisha
Jour 2 : Jade Dragon Snow Mountain et spectacle Lijiang Impression
Jour 3 : Black Dragon Pool et la vieille ville de Dayan
Tarif : RMB7,580-2 personnes pour un séjour de 3 nuits. Le prix comprend l'hébergement, la pension complète quotidienne, toutes les excursions avec transfert énumérées dans l'itinéraire, le personnel d'hôtel (mandarin ou anglophone) et les frais d'entrée.

Si vous souhaitez entrer en contact avec notre équipe dans notre bureau de réservation de Shanghai :
Centrale de réservation LUX * - Shanghai – Chine
Mme Echo Zheng - Gestionnaire des réservations – Chine
Email : Resa.cn@luxresorts.com / T +86 21 6211 0366 / F +86 21 6211 0319
Adresse physique : Salle 504, n ° 108, rue Yuyuan, district de Jing An, Shanghai, 200040, Chine
Réservez directement en ligne sur : www.luxresorts.cn

FIN