Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration ( within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.



  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


Café LUX* ouvre son premier point de vente, en plein coeur de l’ile. Installé au Trianon Shopping Park depuis peu, Café LUX* est un endroit branché où on peut s’accorder une pause-café entre amis, savourer un déjeuner rapide avant une virée shopping ou encore travailler en profitant de la connexion WiFi. Dans ce nouveau lieu de rencontres, l’accent est mis sur des produits fabriqués localement, notamment l’« Island Blend » qui est un café torréfié au LUX* Belle Mare. L’inauguration officielle a eu lieu ce matin, en présence de Paul Jones, CEO de LUX* Resorts and Hotels, et de Bernard Wan, directeur de Café LUX Ltd.
Ce coffee house est le premier Café LUX* à ouvrir ses portes hors des établissements de LUX* Resorts & Hotels. Ce projet a été rendu possible suite à un accord entre le groupe hôtelier et Café LUX* Ltd qui a exprimé son souhait d’opérer une franchise « Café LUX* ». Entre cafés aromatisés au caramel, au cho-colat blanc, au chocolat, à l’amande, à l’amaretto et à la vanille, le client aura une grande variété de choix. Café LUX* fait également son entrée sur le marché mauricien avec trois cafés inédits à Maurice, à savoir le Café infusé à froid, très tendance en ce moment, le Café filtre ou encore le «Nitro Cold Brew». « Je suis ravi de créer cette première marque de café gourmet a Maurice, donnant le plaisir a beaucoup d’amateurs de cafés, de savourer ce délice dans nos hôtels et maintenant à Trianon » déclare Paul Jones, CEO de LUX* Resorts & Hotels. Et d’ajouter « Je suis confiant qu’avec ce café de première qualité et du superbe service de nos équipes, Cafe LUX* va s’étendre a travers l’ile ».
Pour sa part, Bernard Wan, directeur de Café Lux Ltd nous confie «Nous sommes d’avis que c’est une vraie aubaine de faire découvrir l’Island Blend au public. Les Mauriciens auront accès aux cafés grands crus que l’on retrouve dans des “coffee houses” très populaires en Europe. Il va sans dire que nous mi-sons aussi sur la qualité du service, cultivant un accueil chaleureux par des baristas formés par LUX* Re-sorts & Hotels, centré sur leur savoir-faire en termes de précision, rapidité et travail d’équipe. De plus, nous avons créé, avec la collaboration de LUX*, une gamme de produits à emporter : des grignotages malins ou des repas rapides préparés maison à partir de produits frais». C’est suite à un accord entre cette compagnie et la marque Café LUX* que l’ouverture du café a été rendue possible.
Sharon Belombre, barista chez Café LUX* : « En tant que barista, nous avons une mission, nous sommes le dernier maillon d’une longue chaîne de production qui commence de la graine semée par le producteur, cuisinée par le torréfacteur et servie par nous, avec passion. Ce qui fait aussi la différence à Café LUX* c’est l’expérience client. Café LUX* me donne l’opportunité de faire un métier passion-nant. J’ai toujours voulu travailler dans un café, parce que j’aime l’ambiance et le contact avec les gens.» Moderne et confortable, le Café LUX* de Trianon est pourvu de WiFi pour ceux qui veulent allier travail et café.

C’est la demande croissante de la part de ses clients pour un café de qualité supérieure qui a motivé le groupe hôtelier LUX* à créer le produit Café LUX*. Pour ce faire, des grains de café bio de renom issus de trois mélanges de cafés Arabica en provenance du Brésil (45 %), de l’Éthiopie (10 %) et du Guatemala (45 %) sont importés. Cette sélection, cultivée et commercialisée de manière éthique et certifiée Com-merce Equitable, constitue la base des différentes variantes de café produits par LUX*. L’Island Blend est caractérisé par sa saveur exotique et l’arôme subtil d’un café fraichement torréfié.
Le concept Café LUX* a été mis en place par Carl Wessel et Judd Francis, les fondateurs du célèbre ate-lier de torréfaction Deluxe Coffeeworks, situé au Cap, en Afrique du Sud. Wayne Oberholzer, Barista Ex-pert de l’equipe de Deluxe Coffeeworks et South Africa Barista Champion 2012, qui travaille en tandem avec l’equipe de LUX* pour la formation des baristas et torréfacteurs, confie : « Un bon café doit être pourvu de force et le côté fruité de l’Island Blend contribue à sa popularité auprès des amateurs de café. C’est un café arrondi car les arômes sont bien équilibrés.»
Après la torréfaction au LUX* Belle Mare, le produit est ensuite livré aux autres établissements du groupe.
Le Café LUX* de Trianon est ouvert tous les jours à partir de 10 heures. Du lundi au jeudi, il ferme à 20 heures, vendredi et samedi à 21 heures et le dimanche et les jours fériés à 15 heures.