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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

DÉCOUVREZ L'ILE MAURICE

À propos de Maurice
L'île Maurice, un paradis tropical, est probablement la destination la plus riche de toute l'Afrique. Maurice possède un large éventail d'attractions. L’île bénéficie d'un climat tropical avec des eaux claires, une mer tiède, de belles plages, une faune et une flore tropicales. Elle est habitée par une population multi-ethnique et multi-culturelle qui est sympathique et accueillante. Ces atouts touristiques sont sa principale force, d'autant plus qu'ils sont soutenus par des hôtels bien conçus et bien gérés, des services fiables et de bonnes infrastructures. L’Ile Maurice a reçu le titre de World Leading Island Destination pour la troisième fois, de même que le titre du World's Best Beach, au 'World Travel Awards' en janvier 2012.

Hôtels à Maurice
Nous opérons trois hôtels de luxe à Maurice: LUX* Belle MareLUX* Le Morne, et LUX* Grand Gaube. LUX* Belle Mare se situe à l’est de Maurice, LUX* Le Morne au sud-ouest de l’île, et LUX* Grand Gaube au nord. Découvrez en plus sur nos hôtels à Maurice.

Activités à Maurice
Maurice offre de nombreux sites à la beauté extraordinaire ainsi qu'une grande variété d'activités passionnantes pour tous les voyageurs. Émerveillez-vous devant les sites naturels, uniques, de l'île : les Terres des Sept Couleurs de Chamarel, les gorges de Rivière Noire, ainsi que deux sites inscrits au patrimoine mondial de l'UNESCO. Pour les sportifs, Maurice accueille plusieurs golfs de niveau international et permet la pratique d'un grand nombre d'activités nautiques, comme la pêche en haute mer, la plongée, la randonnée subaquatique, le kite surf, et bien d'autres.  Chaussez vos crampons et partez à la découverte de la forêt luxuriante. Ou bien prenez un vélo et explorez les villages et marchés des alentours. Riche de son passé colonial, Maurice vous fascinera également par sa culture locale et de nombreuses fêtes religieuses, exotiques et pittoresques. Des centaines de magasins vous proposent des vêtements fabriqués sur place, des bijoux, du sucre et des conserves locales. Explorez les réserves naturelles (dans l'océan et dans les terres) afin d'y observer de nombreuses espèces en péril. Ainsi, chaque seconde passée à Maurice est un grand moment de découverte !

Attractions à Maurice
Centre Equestre De RiambelDivers' Ocean, The Crown Lodge, Curious Corner of Chamarel, Ile des Deux Cocos, Trou d'Argent Beach, CHAZAL ecotourismeLes 7 Cascades, Ile Plate Beach, Nature Trails Mauritius, La Route du Thé, Le Morne Beach, Ile Aux Cerfs, La Vanille Crocodile Park, Casela Nature and Leisure Park, Black River Gorges National Park, Labourdonnais, un Château dans la NatureIsland Wings Mauritius, Spiagge alla Isola dei Cervi, Tamarin Bay, Pointe d'Esny, Ilot Gabriel Beach, Pamplemousses Botanical Garden, L’Aventure du sucre, La Vanille Réserve des Mascareignes, Parc François Leguat, Notre Dame Auxiliatrice, Ile aux Cerfs, Ganga Talao, La Cuvette Beach, Blue Bay Beach, Port Louis Race track, Ocean Spirit Diving Centre, Pereybere Beach, Club Osmosis, Le Jardin de Pamplemousses, Grand Bassin, The Forbach Stables, Tamarin Falls, The Martello Tower Museum, Ile Cocos, Chamarel Coloured Earth, Chamarel Waterfall, Maison Eureka, Gris Gris Beach, Domaine des 7 Vallées, Blue Bay Marine Park Mauritius, Le Morne Brabant, Champs de Mars, Sir Seewoosagur Ramgoolan Botanic Garden, Blue Penny Museum, Tamil Surya Oudaya Sangam Temple, Ile aux Aigrettes Nature Reserve, Pointe Bernache, La Vallee des Couleurs, Il Tempio di Grand Bassain, Diverland Mauritius, Kite for Fun, Rissers Beach, Le Pouce, La Vallée de Ferney, Trou aux Cerfs, Rochester Falls, Haras Du Morne, Citadel Fort Adelaide, Government House, Giardino Botanico, Pieter Both Mountain, Mauritius Aquarium, Jummah Mosque, Le Souffleur, Seven Coloured Earth, Le Domaine de Lagrave, The Photographic Museum, Pont Naturel, Caudan WaterfrontNatural History Museum, Jardin des 5 Sens, Albion Lighthouse, Saveurs Et Rivages, National History Museum, Club Hippique de Maurice, China Town, temple de Triolet, Eureka House, Popeye Ile Maurice, Domaine Les Pailles, Orca dive centre Merville Beach, Maheshwarnath Tempel, Aapravasi Ghat, Domain du Chasseur Game Park and Reserve, Rivulet Terre Rouge Estuary Bird Sanctuary, Colorful Sands, KiteGlobing Kite & More Ltd., Balaclava Public Beach, Curepipe Botanical Garden, Taxi Mauritius - Private Tour

Geographie de Maurice
Située au large de la côte sud-est de l'Afrique, Maurice se trouve à 900 km à l'est de Madagascar. Cernée par les eaux tièdes de l'Océan Indien, l'île présente une superficie de 2 040 km² et fait partie de l'archipel des Mascareignes, avec la Réunion au sud-ouest et Rodrigues au nord-est. Cette république, dont la capitale est Port-Louis, comprend également les Cargados Carajos, Rodrigues et Agaléga.

Climat à Maurice
Maurice bénéficie toute l'année d'un climat tropical doux. L'hiver, généralement chaud et sec, s'étend de mai à novembre. L'été, chaud et plutôt humide, dure de décembre à avril. Températures côtières : 22 °C en hiver à 34 °C en été | Température de l'eau : 22 °C à 27 °C. 

Langues à Maurice
Le créole mauricien, le français et l'anglais sont les langues les plus parlées à Maurice. Tandis que l'anglais est la seule langue officielle, le créole mauricien est la langue maternelle, et les journaux et programmes de télévision sont normalement en français. Le créole rodriguais, dialecte minoritaire, n'est parlé que dans certaines régions du pays

Culture à Maurice
L'île est un véritable mélange de cultures, ses citoyens d'origine indienne, africaine, chinoise et française contribuant à sa diversité et unicité. Ancienne colonie française puis britannique, Maurice a conservé de fortes influences européennes.

Devise à Maurice
La devise locale est la roupie mauricienne (MUR). 1 roupie = 100 cents (ou centimes).
Les cartes de crédit sont généralement acceptées.

Transports à Maurice
L'île bénéficie d'un réseau de routes bien entretenues. Une autoroute traverse toute l'île et relie l'aéroport (au sud) à la capitale Port-Louis (à l'ouest), et se prolonge jusqu'à la côte nord, très fréquentée. Les bus et les taxis multicolores restent un moyen sûr et très prisé pour parcourir Maurice. En outre, des voitures peuvent être louées.  

Vols Directs vers/de Maurice
Air Mauritius est la compagnie aérienne nationale et dessert les îles locales tout en proposant des vols quotidiens ou hebdomadaires vers la plupart des grandes villes d'Afrique, d'Australie, d'Europe et d'Asie.