Tie Xin is the Mandarin for "close to one’s heart." Our Tie Xin concept affords a customized hotel experience to our Chinese-speaking guests. From the moment you book your suite to your departure, we will ensure a seamless experience that makes LUX* feel like home. WeChat Concierge service, an interactive Asian dining corner, a minibar filled with your favorite snacks, daily Chinese newspapers and magazines, a tea set in each room, Chinese TV channels and movies, a shelf full of books in our Wanderlust Library, Chinese board games such as Mahjong and Chinese chess, and of course, Team Members that are fluent. Our beautiful hotels are a place to escape, a sweet retreat that is close to home (and to your heart). They are, without an ounce of doubt, a home-away-from-home.


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