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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

The most luxurious holidays in Mauritius!

Book by the 31st December 2022, stay for at least 5 nights (till 31st March 2024), and benefit from an early check-in, a late check-out, a luxury breakfast for two in the breathtaking pool at Bisou (the island’s most coveted rooftop bar and restaurant), and a one-hour spa treatment for two.

Overlooking one of the most iconic beaches and gorgeous blue waters, LUX* Grand Baie is a modernist marvel that turns heads. This new generation boutique-style resort introduces travellers to the seductive, slow pace of island living.

But not too slow… LUX* Grand Baie is actually exciting and playful, mirroring the adjacent beach town from which it takes its name. Whether it’s the unparalleled culinary scene or the breathtaking rooftop experience, there is truly no other celebratory place to be. A real invitation to seize the moment.

Beautifully designed by Kelly Hoppen with an elegant colour palette and trendy chic vibe (check out our photo gallery), LUX* Grand Baie is the perfect mix between sophisticated and laidback island luxury. The suites and villas are designed to resemble the homes of an architect or a designer. Meaning, they are tastefully decorated and downright stunning. 

15 reasons to book LUX* Grand Baie now!

  1. A once-in-a-lifetime offer: early check-in, late check-out, a luxury breakfast for two in the spectacular rooftop pool at Bisou, and a one-hour spa treatment for two. Book now.
  2. An award-winning luxury hotel: The global winner of the “Best of the Best Awards 2022 – The Best in Travel for Island Getaway” by Robb Report (the ultimate accolade in luxury). Learn more.
  3. Dine in style: The sheer variety of creative, groundbreaking dining experiences makes it a culinary paradise. Discover more.
  4. Bisou, the spectacular rooftop: The island’s most coveted rooftop bar and restaurant with a spectacular infinity pool and a breathtaking view of the ocean. Discover more.
  5. Club Ai KISU: After dinner at Ai KISU, one of the island’s hottest tables featuring fabulous Asian cuisine, head down to Club Ai KISU, a nightclub like no other on the island. Eye-catching decor, an enticing drinks menu, and an ambience that matches the occasion make for a night to remember. Discover more.
  6. Sophisticated island living: 116 suites, villas and residences designed to be your home in the tropics. Discover more.
  7. Extraordinary experiences: Our one-of-a-kind collection of extraordinary travel experiences that enable you to engage meaningfully with the people, culture, and the destination. Discover more.
  8. The iconic beach: Perfectly located on one of the island’s best beaches facing the sheltered turquoise lagoon in the heart of Grand Baie. Discover more.
  9. Striking design and architecture: A work of art by the world-renowned interior designer, Kelly Hoppen, and leading Mauritian architect, Jean Francois Adam. Discover more.
  10. A sustainable approach to resort life: We care about what matters, embracing no single-use plastic and food waste policies, encouraging farm-to-table dining, supporting local communities, etc. Discover more.
  11. Wellness and fitness heaven: Inspired by ancient wisdom and powered by the latest technology, both indoor and outdoor. Discover more.
  12. PLAY: At LUX* Grand Baie, we take our little travellers very seriously. Our kids' club, PLAY, welcomes children from 3 to 11 years old. Here, they will not only have fun but learn new things as part of our scheduled events adapted to each age group. Discover more.
  13. Studio Révérence: A standout/world-class nail salon! Meet Bastien Gonzalez himself––the man behind the world’s best pedicure. Known as “The Foot Virtuoso”, he’s famous for tending to some very high-profile toes (Hello Naomi Campbell). Discover more.
  14. Keen on Green: If you want to go on vacation but still maintain your healthy lifestyle, this hotel is the place to go. We give you everything you need to feel your best self. We’re talking delicious feel-good plant-based menus in all of our restaurants, a chic fitness area… The list goes on!
  15. Tee-off time: Partnership with Mont Choisy Le Golf, situated close to the resort. 

Details & Conditions

  • Early check-in and late check-out based on availability.
  • A luxury breakfast for two in the pool at Bisou.
  • A one-hour spa treatment for two.
  • Offer valid only for a minimum of 5 nights.
  • Offer valid only if booked by 31.12.2022.
  • Offer valid only if booked on our website.
  • Stay period: 14.11.2022 - 31.03.2024.
  • All added values are given only once during the stay.
  • All other conditions remain applicable as per contracted terms & conditions.

Why book on our website ?

  • Best Rate Guarantee

    We guarantee that you will get the lowest rate available when you book on our website (otherwise, we match the lower rate and give you a free upgrade). Learn More

  • Free Cancellation *

    Cancel for free up to 3 days prior to your arrival (except for rates that include special offers).

  • Unique Offers

    When you book on our website, we reward you with amazing offers to give you the best value for your money.

  • No Hidden Fees

    The total rate on our website is the exact amount you will pay with no extra charge (no hidden/booking fees).

  • Late check out

    Priority is given to direct bookers for late check-out or early check-in (up to 4 hours late/early) based on availability.