Main Purpose of the Job

Kindly note that the advert is open to Chinese Nationals exclusively


LUX* Resorts & Hotels is one of the four distinctive brands of The Lux Collective. LUX* Resorts & Hotels helps people to celebrate life by delivering consistently on the promise of a different kind of luxury - whether on the Beach, in the City or in Nature - hospitality that is Lighter, Brighter.


LUX* Tea Horse Road Dali is situated along the ancient passageway once stretched almost 1,400 miles across, in the tea-growing region of Yunnan Province, to Lhasa, the almost 12,000-foothigh capital of Tibet. One of the highest, harshest trails in Asia, it marched up out of China’s verdant valleys, traversed the windstripped, snow-scoured Tibetan Plateau, sliced into the mysterious Nyainqentanglha Mountains in Shangri-La into the holy Tibetan city. The resort will house about 170 rooms and is projected to open in the first quarter of 2021.

丽世茶马道系列大理酒店位于茶马古道要塞。这条古道长达1400英里,从云南的茶叶种植区一直延伸到海拔近1.2万英尺的西藏首府拉 萨。它起始于中国青翠的山谷,途经干热的山谷和白雪覆盖的青藏高 原,穿过香格里拉神秘的念青唐古拉山脉,最后进入西藏圣城。酒店总共约有170间房,预计于2021年第一季度开业.

The incumbent will be responsible to:


  • Oversee and direct all food service activities of the outlets whilst ensuring that the LUX* Resorts & Hotels' brand reputation is maintained at all times to ensure the development and achievement of the Food & Beverage operational objectives.
  • 监督和指导餐厅的所有餐饮服务活动,同时确保始终保持丽世度假村及酒店的品牌声誉,以确保餐饮运营目标的发展和实现。
  • Lead the Food & Beverage service Team by enhancing mutual trust, encouraging subordinates to give their best.
  • 通过增加相互的信任,鼓励团队成员做到最好来领导餐饮服务团队。
  • Actively participate in Team Members’ planning to ensure the smooth and efficient operations of the outlets.
  • 积极参与团队成员的规划,以确保餐厅高效、顺利的运营。
  • Communicate with Guests as well as ensure that service quality standards and Guest satisfaction are maintained and exceeded.
  • 与客人进行沟通,确保做到维持及提升服务质量标准和客人满意度。
  • Ensure an active presence during special events and banqueting functions.
  • 确保在特殊活动和宴会中积极参与。
  • Develop knowledge and competencies of subordinates by providing on-the-job training, coaching and as well as conducting performance appraisals.
  • 通过提供在职培训、指导及绩效评估,发展提升团队成员的知识和能力。
  • Conduct frequent spot checks within the Food & Beverage department to monitor compliance of Team Members with respect to grooming, hygiene and safety regulations as well as the Standard Operating Procedures of the resort.
  • 在餐饮部内经常进行抽查,以监督团队成员是否遵守酒店对于仪容、卫生和安全规定以及标准操作程序的要求。
  • Maximise upselling opportunities of the Food & Beverage outlets.
  • 最大限度增加餐厅销售机会。
  • Participate actively in the preparation of budgets of Food & Beverage operations.
  • 积极参与餐饮部运营的成本预算。
  • Participate and report on management regarding sales and productivity results.
  • 参与并报告对于销售及生产力结果的管理。
  • With the collaboration of the Outlet Managers, implement effective control of Food & Beverage costs among all the outlets.
  • 与餐厅经理合作,对所有餐厅的餐饮成本进行有效的控制。
  • Higher School Certificate or equivalent qualifications.
  • 高等学校证书或者同等资格证书。
  • National Certificate Level 4 or 5 in Restaurant and Bar Service or equivalent qualifications.
  • 国家四级或五级餐厅和酒吧服务证书或同等资格证书。
  • Tertiary Education at Advanced Diploma or Degree Level majoring in Hospitality Management or Food & Beverage Management from a recognised institution or equivalent qualifications.
  • 接受高等教育,获得酒店管理或餐饮管理专业的高等文凭或学位,或具有同等资质。
Previous Performance
  • A minimum of 10 years of working experience in Food & Beverage operations preferably in a 5 star resort.
  • 拥有在餐饮运营部门10年以上的工作经验,五星级度假村酒店工作经验优先。
  • A minimum of 2 years of working experience as Assistant Food & Beverage Director preferably in a 5 star resort.
  • 拥有两年以上餐饮总监助理工作经验,五星级度假村酒店工作经验优先。
  • Prior working experience as Food & Beverage Director in a 5 star resort would be a definite advantage.
  • 五星级度假村酒店餐饮总监工作经验优先。
  • Excellent command of Hospitality and Food & Beverage Service Management.
  • 对酒店管理和餐饮服务管理有强有力的把握度
  • International working experience with well-known brands would be a definite advantage.
  • 国际知名品牌工作经验优先。
Other Requirements
  • Passionate about service.
  • 具有服务热情。
  • High level of integrity.
  • 高度忠诚。
  • Self- starter, efficient with time management, technical skills and goal oriented.
  • 积极主动,具有有效的时间管理、技能和目标制定能力。
  • Highly interactive, people friendly and a great team player.
  • 具有高度互动性、亲和力、与团队成员的合作能力。
  • Strong team management and leadership skills in order to lead, motivate and develop subordinates.
  • 良好的团队管理和领导能力,能够领导、激励并发展团队成员。
  • Extensive wine knowledge is preferred.
  • 有丰富的葡萄酒知识优先。
  • Strong organisational and analytical skills.
  • 具有较强的组织能力和分析能力。
  • Dynamic, flexible and professional attitude.
  • 具有主动、灵活、专业的态度。
  • Creative and innovative.
  • 具有创意及创新精神。
  • A keen eye for detail.
  • 具有观察细节的敏锐眼光。
  • Fully conversant with HACCP guidelines.
  • 完全熟悉食品安全保证体系。
  • Sound knowledge of Micros.
  • 具有良好的Micros系统的知识储备。
  • Excellent written and communication skills in both English and Mandarin languages.
  • 具有优秀的中、英文书写及口语交流技巧。
  • Willingness to work odd hours, weekends as well as on public holidays.
  • 愿意在下班时间、周末和公共假日工作。
  • Readiness to act as Duty Manager.
  • 准备好承担值班经理的责任。
  • Valid food handlers’ certificate.
  • 有效的食品处理证书。
  • A clean certificate of character is a must.
  • 拥有无犯罪记录证明

Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions
Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions