Main Purpose of the Job
Kindly note that the advert is open to Mauritian Nationals exclusively
The Lux Collective is hiring for the position of WELLNESS CONCIERGE based at LUX* GRAND BAIE, MAURITIUS.
The incumbent will be responsible to:
- Provide assistance and guidance on effective Health, Wellness and Fitness Practices to our Guests according to the LUX* Me Wellness standard.
- Ensure that Guest expectations are always exceeded.
- Actively participate to maximise sales opportunities by offering individualized fitness and wellness packages.
- Answer Guest inquires and deliver information pertaining to Health, Wellness and Fitness.
- At least a Higher School Certificate or equivalent qualifications.
- A Higher National Diploma in Sport Science and/or leisure Management or equivalent qualification.
- Qualifications in Fitness, Neuro Linguistc Programming, Nutrition, Yoga, Meditation and Reiki would be an advantage.
- A minimum of 2 Years of working experience in Spa and Wellness operations preferably in a 5-star resort.
- Knowledge and experience in integrated wellness approaches.
- High level of integrity.
- Passionate about service.
- Creative and innovative.
- Dynamic, flexible and professional attitude.
- Ongoing customer service skills with proactiveness in Guest’s request.
- Outstanding sales capabilities.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills in both English and French languages. A third language will be a definite advantage.
- Willingness to work flexible hours during Weekends and Public Holidays.
- A clean certificate of character is a must.