Main Purpose of the Job

Kindly note that the advert is open to Mauritian Nationals exclusively 

The Lux Collective is hiring for the position of RETAIL SUPERVISOR based at LUX* GRAND BAIE, MAURITIUS. 

By working in close collaboration with the Retail Manager, the incumbent will be responsible to:

  • Maximise sales of products as per set targets.
  • Ensure that the shop is always in pristine condition and products are displayed adequately.
  • Ensure that the Shop Team Members receive appropriate training on SOPs, product knowledge and selling techniques.
  • Coordinate transfers between outlets and process necessary documents such as Purchase Orders.
  • Perform regular stock checks and organise replenishment whenever required.
  • Ensure that Guest service and expectations are always exceeded.
  • At least a Higher School Certificate or equivalent qualifications.
  • Tertiary Education at Advanced Certificate or Diploma Level majoring in Hospitality Management and/or Business related fields from a recognised institution or equivalent.
Previous Performance
  • A minimum of 5 years of working experience in the retail industry preferably at supervisory level.
Other Requirements
  • High level of integrity.
  • Passionate about service.
  • Pro-active, dynamic, flexible and professional attitude with strong interpersonal skills.
  • Strong Team Management and leadership skills to lead, motivate and develop subordinates.
  • Outstanding customer service skills.
  • Excellent telephone skills. 
  • Strong organisational and analytical skills.
  • Strong team spirit and ability to work independently.
  • Organised, ability to multitask and detail-oriented.
  • Effective sales and negotiation skills.
  • Excellent verbal and written communication skills in English and French languages.
  • Sound knowledge of the Microsoft Office Package.
  • Willingness to work during odd hours, weekends and on Public Holidays.
  • A clean certificate of character is a must.

Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions
Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions