Main Purpose of the Job
Kindly note that the advert is open to Mauritian Nationals exclusively
The Lux Collective is hiring for the position of HEAD SPA THERAPIST based at LUX* GRAND BAIE, MAURITIUS.
The incumbent will be responsible to:
- Assist the Head of Spa and Wellness in managing and supervising all areas of our spa and its operations.
- Manage the day-to-day operations of the treatment rooms.
- Ensure all Team Members contribute to creating a warm, friendly and professional atmosphere to welcome Guests.
- Lead and train the spa team in the delivery of an outstanding service to our Guests.
- Maximise all sales opportunities and revenues through Spa visits and consultations.
- Provide all spa treatments as required ensuring LUX* shining service at all times.
- Comply with the Health, Hygiene and Safety standards.
- Deliver on-the-job training to the therapists and ensure their continuous development.
- At least a Higher School Certificate or equivalent qualification.
- Tertiary education at Advanced Certificate of Diploma level in Spa, Beauty or Wellness practice.
- Recognised qualification in Aesthetics and Massage Therapy.
- A minimum of 2 years of working experience in a similar position or as Senior Spa Therapist in a 5-star resort.
- A minimum of 5 years of working experience in a Spa/Wellness resort as Spa Therapist.
- Passionate about service.
- High level of integrity.
- Creative and innovative.
- Proactive, dynamic, flexible and professional attitude.
- Self-motivated, approachable, friendly and punctual personality.
- Ability to manage time and tasks.
- Well versed with spa and wellness worldwide trends.
- Outgoing customer service skills with proactiveness in Guest’s request.
- Ability to work independently and as part of a team.
- Excellent grooming and presentation.
- Excellent verbal and written communication skills in both English and French languages. A third language will be a definite advantage.
- Willingness to work flexible hours during Weekends and Public Holidays.
- Knowledge of Microsoft Office Package.
- A clean certificate of character is a must.