Main Purpose of the Job

Kindly note that the advert is open to Mauritian Nationals exclusively 

The Lux Collective is hiring for the position of HEAD BUTLER based at LUX* GRAND BAIE, MAURITIUS. 

The incumbent will be responsible to: 

  • Maintain LUX* Standards of cleanliness and up keep of the villas at all times.
  • Work closely with the maintenance team to ensure good working orderof all equipment, the pre-planning and prioritising of the necessary work are being done.
  • Ensure that LUX shining services are delivered to the Guests at all times.
  • Check amenities and replenishment as per established checklist and Guest’s preferences.
  • Assist the butlers in performing their housekeeping duties.
  • Assist the Front of the House Manager in ensuring the orderly flow of information.
  • Develop knowledge and competencies of subordinates by providing on-the-job training, coaching and conducting performance appraisals.
  • At least a Higher School Certificate or equivalent qualifications.
  • National certificate Level 4 or 5 in Food & Beverage operations/Housekeeping or equivalent qualifications.
  • At least a Diploma or Degree from a recognised institution, majoring in Hotel Management or Tourism Management.
Previous Performance
  • A minimum of 5 years of working experience in a 5-star resort.
  • A minimum of 2 years of working experience in a similar position in a luxury resort.
Other Requirements
  • Passionate about service. 
  • High level of integrity.
  • Creative and innovative.
  • Outstanding customer service skills.
  • Excellent written and verbal communications skills in English and French. A third language would be a definite advantage.
  • Strong team management and leadership skills to lead motivate and develop subordinates.
  • Organised and detail-oriented.
  • A keen eye for detail.
  • Excellent knowledge of the Microsoft Office package.
  • Excellent interpersonal skills.
  • Willingness to work flexible hours, during weekends and public holidays. 
  • Proactivity in guests’ requests.
  • A Valid Food Handlers’ Certificate.
  • A Clean Certificate of Character is a must.

Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions
Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions