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LUX* GRAND BAIE: HEAD BUTLER

Main Purpose of the Job

Kindly note that the advert is open to Mauritian Nationals exclusively 

The Lux Collective is hiring for the position of HEAD BUTLER based at LUX* GRAND BAIE, MAURITIUS. 

The incumbent will be responsible to: 

  • Maintain LUX* Standards of cleanliness and up keep of the villas at all times.
  • Work closely with the maintenance team to ensure good working orderof all equipment, the pre-planning and prioritising of the necessary work are being done.
  • Ensure that LUX shining services are delivered to the Guests at all times.
  • Check amenities and replenishment as per established checklist and Guest’s preferences.
  • Assist the butlers in performing their housekeeping duties.
  • Assist the Front of the House Manager in ensuring the orderly flow of information.
  • Develop knowledge and competencies of subordinates by providing on-the-job training, coaching and conducting performance appraisals.
Qualifications
  • At least a Higher School Certificate or equivalent qualifications.
  • National certificate Level 4 or 5 in Food & Beverage operations/Housekeeping or equivalent qualifications.
  • At least a Diploma or Degree from a recognised institution, majoring in Hotel Management or Tourism Management.
Previous Performance
  • A minimum of 5 years of working experience in a 5-star resort.
  • A minimum of 2 years of working experience in a similar position in a luxury resort.
Other Requirements
  • Passionate about service. 
  • High level of integrity.
  • Creative and innovative.
  • Outstanding customer service skills.
  • Excellent written and verbal communications skills in English and French. A third language would be a definite advantage.
  • Strong team management and leadership skills to lead motivate and develop subordinates.
  • Organised and detail-oriented.
  • A keen eye for detail.
  • Excellent knowledge of the Microsoft Office package.
  • Excellent interpersonal skills.
  • Willingness to work flexible hours, during weekends and public holidays. 
  • Proactivity in guests’ requests.
  • A Valid Food Handlers’ Certificate.
  • A Clean Certificate of Character is a must.

Where ?
When ?
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Optional
* Free Cancellation subject to terms and conditions
Where ?
When ?
Who ?
Optional
* Free Cancellation subject to terms and conditions