Main Purpose of the Job

Kindly note that the advert is open to Mauritian Nationals exclusively

The Lux Collective is hiring for the position of EXECUTIVE HOUSEKEEPER based at LUX* GRAND BAIE, MAURITIUS. 

The incumbent will be responsible to: 

  • Manage the resort’s Housekeeping Team and ensure the effective and smooth day-to-day operations of the department in order to exceed Guest, inter-departmental and Team Members’ expectations. 
  • Ensure that occupied and vacant rooms as well as public areas have been efficiently cleaned and serviced to the Brand’s Standards. 
  • Ensure compliance to Health & Safety regulations and Brand’s Standard Operating Procedures. 
  • Conduct daily housekeeping operations meetings including but not limited to pre-shift briefings as well as attend and co-facilitate monthly departmental meetings. 
  • Efficiently handle Guests queries and concerns and follow through on required actions. 
  • Develop knowledge and competencies of subordinates by providing on-the-job training and coaching. 
  • Actively participate in the preparation of budgets and manage the costs of the Housekeeping operations. 
  • At least a Higher School Certificate or equivalent qualifications.
  • Tertiary education at Advanced Certificate Level or Diploma majoring in Hotel Management, Tourism Management or equivalent qualifications from a recognized institution.
Previous Performance
  • A minimum of 10 years of working experience in the Housekeeping Department of a 5-star resort. 
  • A minimum of 2 years of working experience as Assistant Executive Housekeeper or 4 years of working experience as Head Housekeeper preferably in a 5-star resort. 
  • International exposure in 5-star resort or hotel would be a definite advantage. 
Other Requirements
  • Passionate about service. 
  • High level of integrity. 
  • Creative and innovative.
  • Strong ability to identify problems and provide solutions.
  • Proactive, dynamic, flexible and professional attitude with strong interpersonal skills and customer service skills.
  • Organizational, financial and analytical skills.
  • Strong team management and leadership skills in order to lead, motivate and develop subordinates.
  • Ability to manage time and tasks independently in order to meet set deadlines. 
  • Fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical. 
  • Ability to work as a team player. 
  • Highly responsible and reliable. 
  • Excellent written and verbal communication skills in both English and French languages. A third language will be a definite advantage. 
  • Strong knowledge in Opera Property Management Systems. 
  • Strong knowledge of Microsoft Office package. 
  • Willingness to work during odd hours, weekends and public holidays. 
  • Clean certificate of character is a must. 

Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions
Where ?
When ?
Who ?
* Free Cancellation subject to terms and conditions