Launched today, the first three episodes of The Lux Collective’s podcast <The Spirit of Lux> delve behind-the-scenes with the many change agents who helped transform this luxury hotel management company from its humble origins in the Indian Ocean into one of the most dynamic and exciting hospitality groups that strive to make each moment matter and care about what matters each and every day.
Hosted by Chief Executive Officer Paul Jones, he spoke to three extremely passionate people who were delighted to share their thoughts and ideas on how they are constantly pushing the boundaries to provide unscripted and unexpected moments that guests of LUX* Resorts & Hotels, SALT and Tamassa have come to expect.
Inspired by luxury travel guru Mary Gostelow’s Girlahead Podcast, Paul said, “We are living in extraordinary times where physical distancing only emphasises the need to show care for one another. I hope through this podcast, we can transmit our passion for travel and exploration that will inspire us to continue dreaming.”
Episode 1: Featuring Ron Kaufman: Care-ology and the Circle of Care
The world’s foremost educator on Uplifting Service and New York Times best-selling author, Ron Kaufman is the founding father of the Care-ology philosophy; the transformation of Service to include authentic Care. Ron invites listeners to discover a paradigm shift in the hospitality industry, connecting delivery of Service with a commitment to Care that enables genuine well-being for guests and team members of The Lux Collective.
Coming up next:
Episode 2: Featuring Kelly Hoppen CBE: Designing Perfection
Multi-award winning interior designer Kelly Hoppen CBE talks about her role in transforming LUX* Resorts & Hotels into a luxury hospitality brand. Kelly discusses the concept behind her latest project with the group, the highly anticipated LUX* Grand Baie Resort & Residences, opening this November and finding harmony by blending the natural landscape and generous space with her East Meets West style and neutral palette. She encourages listeners to explore the full wellness experience in Mauritius and to find one’s equilibrium.
Episode 3: Featuring Jeremie de Fombelle: Lessons in Leadership in the Era of Covid
Seasoned General Manager Jeremie de Fombelle has globetrotted from France to Asia and settled in Mauritius for the last seven years running a tight ship at the stunning LUX* Le Morne Resort. Jeremie discusses the top three most important traits to excel in the industry, empowering and motivating his 300-strong team members in the time of Covid as well as his personal passion for driving a zero food waste vision for the hospitality industry.