Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound


  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


Its newest flagship LUX* Grand Baie shines with a coveted Five-Star rating

The Lux Collective is delighted to announce that its portfolio of resorts and spa - LUX* Grand Baie and its LUX* ME Spa, LUX* Grand Gaube, LUX* Le Morne, LUX* South Ari Atoll, and SALT of Palmar - have been conferred six prestigious Forbes Travel Guide Star Awards. As new global winners in 2023, LUX* Grand Baie emerges as a coveted Five-Star Award Winner while the sister resorts and spa each earned a Four-Star Accolade of hospitality excellence.

Forbes Travel Guide is the only global rating system for luxury hotels, restaurants, spas and ocean cruises. In its 65th established year and rating only the best, incognito inspectors evaluate every property based on up to 900 exacting objective standards. While assessing both service and facility, it emphasises service because a great experience goes beyond the surroundings to how the visit makes the guests feel, which is what the guests will remember most.

“We are delighted to welcome The Lux Collective to our 2023 Star Rating list which represents the best of the best in global hospitality, verified through Forbes Travel Guide’s independent, incognito inspections,” said Mr Hermann Elger, Chief Executive Officer of Forbes Travel Guide. “The Lux Collective’s impressive performance on its inaugural awards reflects the brand’s dedication to providing an exceptional guest experience through both gracious service and world-class facilities. We congratulate The Lux Collective on its stellar achievement.”

“Forbes Travel Guide is the world-renowned authority on luxury hospitality. We are honoured to collectively win six Star Awards as a newcomer this year. At the heart of our purpose, The Lux Collective makes each moment matter and cares about what matters. As an industry leader, these acclaimed recognitions reinforce our Group’s reputation and passion to celebrate life with our guests - through delivering the world's finest travel experiences at LUX* and SALT, ” said Mr Paul Jones, Chief Executive Officer of The Lux Collective.

Leading the way to elevate guest service, LUX* Grand Baie (the newest flagship of The Lux Collective) with its pampering LUX* ME Spa is located on the island’s most coveted beaches of the north. Named 2022 Global Winner of Robb Report’s Annual Best of the Best Awards - The Best in Travel for Island Getaway, this new-gen boutique-style resort offers a spectacular setting with a modern take on luxury paired with extraordinary experiences – from exciting dining concepts to state-of-the-art wellness and fitness facilities. Its architecture and space is a collaborated work of art and dedication by both renowned Mauritian architect Jean-Francois Adam with British designer Kelly Hoppen CBE.

The holistic wellness approach is a key consideration in the design of LUX* ME Spa at LUX* Grand Baie. The Spa facilities spanning four floors with chic interiors, cutting edge technology and ancient wisdom from the East and West, creates a wellness ecosystem. It offers unique hydrothermal therapy experiences including Kneipp walk, Turkish Hammam and Tepidarium soaks, and eight spacious treatment rooms with signature treatments and high-tech beds. The wellness programmes are consciousness-based and encompass sensory, emotional, dietary and lifestyle choices. Furthermore, integrating the latest exercise science principles, LUX* ME Fitness offers indoor and outdoor experiences and classes.The well-equipped Fitness Centre comprises a Technogym Group Cycle Studio and Niyama Studio. The Indian Ocean’s first-ever outdoor rooftop wellness experience, Muscle Up on the Roof, features two 30-metre Olympic-standard running tracks and a MyBeast Functional Fitness Frame equipped with 12 different workout stations.

LUX* Grand Gaube is an eclectic lifestyle resort, also brought to life by British designer Kelly Hoppen and Mauritian architect Jean-François Adam. Nestled on a secluded peninsula on the northern coast of Mauritius, it was voted by Conde Nast Traveller Readers’ Choice Awards 2022 among the top five resorts in the Indian Ocean and first in Mauritius. It has a superb mix of everything the island has to offer, from two tranquil beaches, gourmet dining destinations including the award-winning INTI Peruvian restaurant (TripAdvisor Travelers’ Choice Best of The Best Fine-dining Restaurants in Africa #2 and first in Mauritius) to adventurous helicopter and seaplane rides.

The serene beachfront resort LUX* Le Morne in Mauritius embodies contemporary tropical island lifestyle paired with immersive experiences - curated for mindful luxury travellers. Situated at the foot of Le Morne mountain (UNESCO Heritage Site) and only 15 minutes from the Black River Gorges, it is within easy reach of some of the best hiking and trails, as well as boasting exclusive access to the most sought-after sunset spots and lagoons.

The luxurious LUX* South Ari Atoll in the Maldives features a variety of activities full of fun and modern soul including bicycle rides along the jetty, swimming alongside whale sharks, relaxing in overwater villas on stilts, dining at any of the eight restaurants and partaking in marine conservation. It is a romantic escape for honeymoons and sustainable weddings.

Infusing modern explorers with meaningful travel experiences, the chic adults-only Mauritian hotel SALT of Palmar is a paradise for solo and couple adventurers. Guests are immersed in the heart of Mauritian life to connect directly with locals via the Skill Swap programme - inspired by the sustainability ethos grounded in a desire to take guests to people, not just places, at this colourful and design-inspired resort.

These outstanding Forbes Star Awards demonstrate the unwavering commitment of both LUX* and SALT branded resorts to consistently deliver industry-leading and innovative Life Extraordinary travel experiences to the guests.

To discover exceptional experiences and for resort reservations, please visit LUX* and SALT websites.