Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound


  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


This March, in line with the International Women’s Day 2023 theme #EmbraceEquity, The Lux Collective is proud to spotlight its powerhouse of women’s strength at the resorts worldwide. Equal opportunities are not enough as people start from different places. Recently presented with the established Great Place to Work accreditation, the Group firmly believes and delivers equitable action to bring true inclusion and belonging by nurturing talents to women leaders, across different departments and levels.

Here, the culture of women empowerment is about instilling the sense of pride to help them shine, while bringing greater personal progress in life. The Group celebrates its women of resilience who grow through the ranks, discover and establish themselves, and journey passionately with the Group through good and tough times.

Shining Housekeeping Heroines

The Housekeeping and Public Area teams keep the resorts’ beautiful surroundings in a pristine condition with high level of room cleanliness for guests’ comfort. At LUX* Tea Horse Road Benzilan in Yunnan, China, Tibetan lady Lhamo - Housekeeping Manager has been with the Group since the hotel’s opening in 2016 and completed cross-exposure hospitality programme in Mauritius in 2019. She shared,“The company has helped to transform me from a normal villager with limited knowledge to a confident professional manager, promoting my hometown to international visitors.”

As a single mother with two children and at home for 10 years as a housewife, Sanam Khedoo - Housekeeping Supervisor of LUX* Belle Mare in Mauritius joined in 2015 as a valet. Fully supported by the resort, Sanam said, “The resort team is like my family and I feel at home, safe and cared for. Also, it is here that I find my identity and to provide for my kids.”

Promoted from attendant, Vicky Chen - Public Area Supervisor of LUX* Chongzuo in Guangxi, China who joined during pre-opening in 2020 said, “I am proud to be the only specialist with the specific skillset in marble flooring care and operating advanced polishing machines in the luxury resort.”

With Tamassa Bel Ombre in Mauritius for 16 dedicated years, Dilshad Rossaye grew through the ranks from Floor Supervisor to Executive Housekeeper, now leading a team of 80 people. She enthused, “I am grateful for the chance to evolve in my career. As such, I strongly support gender equality and create positive atmosphere to keep my team highly motivated.”

Innovative F&B and Culinary Experts

Ashveena Jootun - F&B Supervisor of LUX* Grand Gaube said,“Being the first woman in supervisory position in the hotel’s F&B team, I hope to be a role model to our women team members who aspire a leadership role. A 7-year pioneer F&B team member of award-winning Beach Rogue and INTI (Mauritius #1 Peruvian restaurant), her eye for detail and empathy have led to positive changes and team bonding.

At The Good Kitchen restaurant of SALT of Palmar in Mauritius, Nitisha Thathiah was promoted to Chef de Partie overseeing the breakfast service and team. From a pastry trainee to a chef and an expert in kefir and kombucha making, she has curated many flavourful Mauritian and vegan dishes using sustainably-sourced local ingredients in the last 7 years. Linking personal growth to baking, she quipped, “I believe that determined women are meant to rise.”

Restorative Wellbeing Professionals

With the Group for 16 years, Jennifer Radegonde - Spa Supervisor now at the newest flagship LUX* Grand Baie in Mauritius started as a Spa Receptionist. Her commitment coupled with strong communications skills enable her to excel and recommend the best treatments based on bodily needs. To her, "Women’s intuitive and collaborative qualities complement that of men to create a well-rounded workforce, which ultimately benefit the company.“

At LUX* South Ari Atoll in the Maldives, Prima Ni Komang Novie Primayanthi was promoted to Spa Head Therapist in 2022. Having completed a series of LUX* leadership development and spa programmes since 2015, Prima said, “Through LUX* ME Spa, I have progressed personally and professionally. It is my privilege to impart confidence and the art of touch to many female therapists under my care.”

Stars With Passion from the Heart

Viewing her work as a great adventure, Justine Desire-Armoogum - Concierge of LUX* Le Morne in Mauritius was promoted twice in 5 years, given her great performance. She shared, “I cherish my career advancement. Concierge is previously a male-dominated position. I would like other women to discover this beautiful job and my message to women is - we should have our place in the society as we have the capability to do it.”

At LUX* St. Gilles in Reunion Island, Priscillia Corre - Assistant Head of Reception has grown with the Group for 11 years. “I am proud of my personal development as I have never worked in a hotel before this. It is a real joy to listen to and delight our guests and team members. My tip to life: Welcome, advise, follow-up and support.”

Newly promoted Resident Manager of LUX* Grand Baie - Rooma Caulee spans two decades of experience in luxury hospitality at some most prestigious international hotel brands. With her outstanding performance as Sales & Marketing Manager since 2022, she will now lead strategic planning and structure operations to ensure smooth and profitable running of the award-winning flagship resort. “Given my deep passion for people and training, this senior leadership position opens new doors leading to professional fulfilment. It optimises my expertise and connectedness as a woman leader to inspire my team with a difference,” said Rooma.

All these outstanding women leaders demonstrate their pursuit of personal development, while deliver exceptional guest experiences. At The Lux Collective, the Group celebrates its talented women pool, providing the space and opportunities for growth, while uplifting the local communities where it operates.

To learn more about the Group and resorts, please visit LUX*, SALT and TAMASSA websites.