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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

THE UNDERWATER FESTIVAL RETURNS TO LUX* MALDIVES, 16-20 APRIL 2014

5 March 2014 – LUX* Maldives is proud to announce the third edition of the ‘Underwater Festival’, taking place on the island from 16 to 20 April 2014. Co-sponsoring the event, the leading diving company Euro-Divers presents an array of activities ranging from scuba diving to few of the most beautiful dive sites in the word, freediving with the whale sharks, under-the-stars evening screenings with the resident marine biologist as well as free diving and apnea courses. Following a successful week of apnea courses held at the resort last November 2013, Austrian world champion freediver Christian Redl returns to LUX*Maldives to host freediving courses during the Underwater Festival. 

‘I am truly excited to return to LUX* Maldives and work with the Euro-Divers team for the Underwater Festival’ says Christian 
Redl ‘I am always keen to promote freediving around the world and the Maldives are the perfect settings for this event.’ Christian Redl currently holds several freediving world records ranging from two distance world records under ice: 100 meters 
with fins and 150 meters aided by a scooter as well as a dive through a 101m long cave in Mexico. 

Operating several diving centers worldwide, Euro-Divers is one the leading diving operators in the Maldives and now offers PADI freediving course throughout their diving centers in the country. Jean-Jacques Mayol, son of freediving legend Jacques Mayol, as well as English world champion freediver Sara Campbell are among the freedivers that have been working with the team of Euro-Divers in the past to further enhance the professionalism of the course. 

During the Underwater Festival Euro-divers team will also present a selection of new freediving equipment recently launched by Aqua Lung. The range of equipment will be available during the courses for all the participants and will then become an official part of the daily freediving courses offered at the resort. ‘The Maldives are renowned for their incredible underwater scenery and the dive sites around LUX* Maldives are listed among the best in the country’ says Kai Hromadko, Regional Operations Manager of Euro-Divers Maldives ‘the Festival gives us the opportunity to showcase this hidden beauty both scuba diving and freediving. It is a pleasure to welcome back Christian Redl to our team and we look forward to a great week of underwater fun!’ 

LUX* Maldives is an active supporter of the researches conducted to develop the South Ari Marine Protected Area and operates a Marine Biology Center to enhance guests’ awareness on marine life and year-round presence of whale sharks along the back reef of the resort.
For those interested to participate and for more information please contact: stay@luxmaldivesresort.com

 

Underwater Festival trainers and supporters 

EURO-DIVERS 
Founded over 40 years ago, Euro-divers operates diving centers in some of the world’s best diving destinations such as Egypt, Thailand, Mauritius and Maldives to name but a few. Euro-Divers at LUX* Maldives counts on a team of international diving instructors and is instrumental to the execution of the ‘Underwater Festival’.

www.euro-divers.com 

CHRISTIAN REDL 
Christian Redl is regarded as one of the most successful athletes in freediving. He holds several world records including in the distance diving under ice - 100 meters. For Christian, the urge to dive longer constantly re-defines his own borders and inspires him every day. He motivates and trains his students to pursue their own goals with passion and discipline and to overcome barriers.

www.christianredl.com 

FRANCESCA PANCALDI 
Bringing a wealth of expertise and enthusiasm to the Festival, Italian-born Francesca Pancaldi is LUX* Maldives’ resident Marine Biologist. With two Masters in Marine Science and Management, Francesca has lived and worked in Australia and Spain before discovering her great passion for the Maldives and the whale sharks.

www.luxresorts.com