Travel today

Updated on 07/07/2022

As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

Mauritius

Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

La Reunion

Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

China

Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

Maldives

The Maldives' one island=one resort has made it an alluring destination since day 1.

You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

Package: https://myallied.mv/type/inbound-allied/new
FAQs: https://allied.mv/insurance-plan/allied-inbound

FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

What is the protocol to travel to Mauritius?

From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.
I want to travel to Mauritius. Which of your resorts can I stay in?

You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.
Are the hotel staff vaccinated?

All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.
Do I have to wear a mask?

As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.
How do I get from the airport to the hotel?

After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!
My home country requires a PCR test before boarding my return flight.
Will that be readily available?

Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

COLLECTIVE CARE

These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

All Team Members maintain protective measures
Physical distancing protocol using signage and markings throughout the properties
Hand-sanitising stations throughout the properties
Increased cleaning and disinfection cycles to ensure optimal hygiene standards
Daily temperature checks for everyone accessing the hotels at all entry/exit points
A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
Doctor on call 24/7 and resident nurse available in all properties

Guestrooms

Minibars will remain empty with a wide selection of items available upon request

Public Areas and Facilities

Hand-sanitising stations throughout all public areas
Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

Public Bathrooms

Non-contact single-use tissue dispenser

Pool and Beach Facilities

Re-arrangement of sunbeds to comply with physical distancing requirements
Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
Frequent sanitisation of outdoor showers

Restaurants & Bars

Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
Buffet area or live cooking stations shielded with glass protection screens
Table arrangements adjusted to allow for physical distancing in all restaurants and bars
Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

Spa

Treatment rooms sanitised thoroughly between treatments
In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
Seating and loungers are rearranged to enable physical distancing

Fitness and Wellness

Advance booking for selected time slots required
Thorough cleaning and sanitisation of all gym equipment in between time blocks
Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

OUR CANCELLATION AND REBOOKING POLICY

Our Cancellation and Rebooking Policy for Mauritius and Reunion

Cancellation Policy

No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

Postponed Stays Policy

Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

Our Cancellation and Rebooking Policy for the Maldives

Cancellation Policy

All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

Postponed Stays Policy

For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

Our Cancellation and Rebooking Policy for China

Cancellation Policy

No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

Postponed Stays Policy

Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

All of the above may be subject to change.

INSPIRING EXPERIENCES EXCLUSIVE LUX* EXPERT-LED WORKSHOPS

For 2017, LUX* invites you to try something new. A unique calendar of expert-led workshops has been curated to inspire curious minds – creative artists and leading specialists will be sharing their secrets at LUX* resorts through-out the year. Discover Tibetan sound healing and stress-busting meditation. Try Vinyasa Flow Yoga combined with mono printing. Steal tips to making the ultimate health tonics. In short: expect uplifting and edifying resort experienc-es like no other.

“Learning never exhausts the mind” – Leonardo da Vinci

Maybe it’s time to give the other side of your brain a workout. The left side is about processing logic, science and mathematics, while the right side handles creativity and the arts. Check the schedule to see which masterclasses will give your grey matter the fresh challenge it craves. Afternoon craft workshops don’t get more satisfying than learning the Japanese art of bookbinding. Want to try an innovative new fitness experience? Never usually have the time or motivation to try write a travel story? Let LUX* make it easy and learn skills to last a lifetime.

The benefits of these LUX* expert-led masterclasses aren’t just about the tips you take away or what you make – it’s about enjoying quality time with friends or loved ones. Make the most of these precious experiences as a couple or family – or make new friends. It’s time all of us stopped poking at our smartphones, and communicated and connect-ed in human form. These special LUX* sessions will produce everlasting memories for all – create souvenirs, discov-er hidden talents, enjoy great company, and much more.

“2017 will see LUX* continue its commitment to creating unique guest experiences and taking hotel innovation and travel inspiration to new levels.” – Dominik Ruhl, COO

Holidays are often when people make life-changing decisions, and this schedule of enlightening experiences aims to shift guests’ perceptions. Can't paint? Sure you can. Maybe you just haven’t tried since you were small. In these dig-ital times, old-fashioned activities and good-for-the-soul hobbies have fallen by the wayside. Would Winston Church-ill still wind down with watercolours today? Chances are, only if he took a LUX* holiday.

We invite you to have a look at the calendar of workshops and masterclasses planned for 2017, and we hope you feel inspired.

INTELLIGENT LUXURY – COMING UP AT LUX*

MEDITATION & STRESS MANAGEMENT
With Dr Kamalroop Singh
Learn daily meditation exercises to prevent stress and to reach a state of deep relaxation and focus. These simple skills, from breathing exercises, stretches and simple meditation will refresh mind, body and spirit. Three 2 hours sessions held on three consecutive mornings: session 1: the science of managing stress, guided relaxation, simple stretches, deep relaxed breathing; session 2: relaxation response, meditation, breathing exercises, maintaining bal-ance and composure; session 3: simple techniques for daily practice, lifestyle choices and stress.

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SERENA WATER RELAXATION

With Laurelene Chambovet

The healing effect of water has been celebrated for thousands of years: Aqua Serena takes this a step further, re-leasing stress, tension, muscle fatigue and improving flexibility by floating and being guided by movements in an hour-long water session. Inspired by Atma-Janzu and Aguahara, two beautiful techniques which stem from Janzu, this technique is especially beneficial for individuals who are frightened of water. A 90-min morning session and a 90-min afternoon session especially for women and mothers.
January 2017: Mauritius
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YOGA & ART
With Lucy Lawes from NamARTste
Start this two-hour workshop with a vinyasa flow yoga class, then have fun print-making with Styrofoam, acetate and bubble printing so you can take home art pieces and greeting cards.
February 2017: Maldives; March: Mauritius and Reunion Island
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INSTAGRAM SUCCESS
With Lola Berry
This practical, hands-on two-hour workshop helps you take better Instagram photos and find out the secrets of how to engage with a community keen to see what you have to show and tell.
March 2017: Maldives and April: Mauritius and Reunion Island
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THE ART OF TRAVEL WRITING
With Juliet Kinsman
Leave this two-hour travel-writing workshop feeling enthused and full of ideas and insightful tips to fill a travel journal with engaging stories. Write more imaginative, engaging travel stories and learn how to convey your experiences best. Discover how to use language in a more entertaining way, cultivate a more original style of writing and explore how to share stronger travel stories on social media.
April 2017: Maldives and Mauritius
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WATERCOLOUR & WINE
With Sally Conwell
Learn about paint application, brush-work, colour-mixing, rendering light and shade – with a nice glass of white or red. Beginners and those practised in drawing and painting will find out the practical skills and techniques used in watercolour painting for illustrative work, typography or fine art in this two-hour class.
June 2017: Mauritius and Reunion Island
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TIBETAN SOUND HEALING
With Phoebe Joel
Understand how to access your intuition and gain confidence in listening to your inner voice through balancing and grounding your energy using yogic tools. Experience the deep vibrations and soothing sounds of ancient Tibetan singing bowls during a sound meditation as well as through fun group activities.
August 2017: Maldives and September: Mauritius
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DIY KOMBUCHA & HEALTH TONICS
With Gillian Kozicki from Cultured Artisans
Kombucha is a fermented health drink originating from China, which is believed to be the key to improving digestion and boosting the immune system. Reconnect with the art of fermenting in this hour-and-a-half masterclass, and ex-plore the benefits of making beet kvass, master tonic and rejuvelac.
August 2017: Maldives; September: Mauritius; October: Mauritius and Maldives.
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DIY CHINESE MEDICINE THERAPIES
With the Moxa Punk
This ancient system of health therapies is also a philosophy of maintaining one's own vitality. Tai chi, qigong, and diet are as much a part of Chinese medicine as acupuncture and Chinese herbs; learn the techniques of cupping and scraping to relieve aches, pains, and muscle tightness, to help recovery from colds and flu.
November 2017: Maldives and Mauritius and September: Mauritius

JAPANESE BOOKBINDING
With Michelle Lackenby from Paperazzi Design Studio
In this three-hour bookbinding class guests will be trained in binding techniques and make their very own books in
beautiful handmade suminagashi marbled papers. Discover Japanese stitch, Japanese stab binding, Hemp stitch
and tortoiseshell binding and create Japanese journals to use as photobooks and diaries.
December 2017: Maldives and Mauritius
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And throughout the year..
THE ART OF MAURITIAN PIROGUE
With Ti Regate
Guests at LUX* Le Morne will have the chance to experience the story of the Mauritian pirogue with specialist boating
instructor, Ti, before enjoying a ride in these traditional narrow boats in the lagoon's turquoise blue water.

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It’s always a privilege to spend time with inspiring individuals who are happy to share their unique wisdom and skills.
So it’s with great delight that LUX* Resorts & Hotels invite you to spend time with leading practitioners from diverse,
creative and inspiring walks of life at our resorts

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