Travel today

Updated on 07/07/2022

As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

Mauritius

Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

La Reunion

Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

China

Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

Maldives

The Maldives' one island=one resort has made it an alluring destination since day 1.

You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

Package: https://myallied.mv/type/inbound-allied/new
FAQs: https://allied.mv/insurance-plan/allied-inbound

FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

What is the protocol to travel to Mauritius?

From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.
I want to travel to Mauritius. Which of your resorts can I stay in?

You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.
Are the hotel staff vaccinated?

All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.
Do I have to wear a mask?

As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.
How do I get from the airport to the hotel?

After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!
My home country requires a PCR test before boarding my return flight.
Will that be readily available?

Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

COLLECTIVE CARE

These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

All Team Members maintain protective measures
Physical distancing protocol using signage and markings throughout the properties
Hand-sanitising stations throughout the properties
Increased cleaning and disinfection cycles to ensure optimal hygiene standards
Daily temperature checks for everyone accessing the hotels at all entry/exit points
A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
Doctor on call 24/7 and resident nurse available in all properties

Guestrooms

Minibars will remain empty with a wide selection of items available upon request

Public Areas and Facilities

Hand-sanitising stations throughout all public areas
Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

Public Bathrooms

Non-contact single-use tissue dispenser

Pool and Beach Facilities

Re-arrangement of sunbeds to comply with physical distancing requirements
Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
Frequent sanitisation of outdoor showers

Restaurants & Bars

Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
Buffet area or live cooking stations shielded with glass protection screens
Table arrangements adjusted to allow for physical distancing in all restaurants and bars
Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

Spa

Treatment rooms sanitised thoroughly between treatments
In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
Seating and loungers are rearranged to enable physical distancing

Fitness and Wellness

Advance booking for selected time slots required
Thorough cleaning and sanitisation of all gym equipment in between time blocks
Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

OUR CANCELLATION AND REBOOKING POLICY

Our Cancellation and Rebooking Policy for Mauritius and Reunion

Cancellation Policy

No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

Postponed Stays Policy

Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

Our Cancellation and Rebooking Policy for the Maldives

Cancellation Policy

All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

Postponed Stays Policy

For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

Our Cancellation and Rebooking Policy for China

Cancellation Policy

No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

Postponed Stays Policy

Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

All of the above may be subject to change.

5 WAYS TO SURPRISE YOUR BELOVED AT LUX* SOUTH ARI ATOLL

The award-winning resort of The Lux Collective, LUX* South Ari Atoll is a favourite destination resort among couples. With a tropical chic setting set for romantic escapes. it offers Extraordinary Experiences featuring a collection of romantic surprises. Floating breakfasts in the pool? Dinner on a sandbank or a private cinema under the stars? This resort sparkles holiday romance with its many ways to celebrate love and awaken feelings.

Craft intimate moments
Enjoy a floating breakfast in a private pool. With a variety of healthy and hearty menus with ocean sunrise as the backdrop, it is a perfect start of a dreamy holiday. In the evening, there is private beach Cinema Paradiso, with a movie of choice, soft drinks, light bites, ice cream, and a popcorn cart set up under the stars in an intimate location.

Celebrate in the privacy of the villa
A personalised floral bed decoration from the resort’s special welcome menu is a great way to surprise your beloved upon stepping into the villa. Topped-up with a bottle of bubbly and sweet treat will add to the romantic vibes.

The Bubble Temptation Offer includes a 60-minute couple massage at the LUX* ME Spa, while a warm bubble bath and champagne in-villa awaits.

Create photo-worthy memories
First in the Maldives to launch the Flying Dress Photo Sessions for guests, LUX* South Ari Atoll invites to bring home a collection of fairy-tale photos of the tropical vacation. With colourful silk flying around in the ocean breeze, this private experience with Photo Fanatics is nothing short of magical.

And what can be more ‘instagrammable’ than a private pool filled with rose petals? This is an easy fix for the resort’s romance magicians to craft an unforgettable surprise or a romantic proposal tailored to any needs.

Take private dining to another level
The exclusive Divine Dinner features an idyllic backdrop of the sky full of stars reflecting in calm ocean waters. Savouring exquisite chef’s specials, stargazing in the comfort of a luxury bed... this special night can’t be more romantic.

Those seeking emotional connection when coming to the Maldives, are invited to awaken senses and rediscover each other during an extraordinary Love Again Date Night. Starting with a couple massage and facial in LUX* ME Spa, it continues with a luxurious hot chocolate wrap for pamper and glow. After a guided reconnecting meditation, the guests are invited to unwind in the overwater Aqua Temptation Nest for romantic movie night under the stars. With the Spa as a private venue and an exquisite dinner served in bed, this is a meaningful and unforgettable island experience.

Relax & unwind together
Unlimited ocean romance is awaiting aboard Kokomo - the resort’s luxury catamaran taking guests from the white sandy shores to the soothing depth of the ocean. The options vary from a private lunch to Golden Hour cruises, and full-day aboard experiences with a private bedroom and meals of choice.

When the ocean turns gold at the sunset, the timing is perfect to have mind and body reset. LUX* South Ari Atoll turns it into another romantic experience with the purest connection to nature. Having a private dhoni boat exclusively for two, couples are invited for a guided meditation practice, Tibetan sound bowl therapy, breath work and yoga. All on top of the cruising boat, floating to the rhythm of the tides and waves, with a detox drink and a mood-enhancing oil blend to keep.

Romance at the resort doesn’t end with Valentine’s Day. Set in tropical surroundings, it inspires celebrating love from the first steps on the island. Hidden private coves, stretching sandbanks, and picture-perfect scenery call for memorable bonding moments and creative couple photography. LUX* South Ari Atoll’s bestselling Romantic Pool Water Villas are 110 square metres of bliss. Cosy and chic, they each come with a private pool, an ocean-view deck for lazing in the sun, a hanging bird's nest swing, a flight of steps to the lagoon, and all the imaginable comforts.

Or book the Temptation Pool Water Villa to spoil your lover, where the hardest decision to make is choosing among the 14-metre private infinity pool, jacuzzi, or infinite lagoon for a relaxing dip.

To learn more about honeymoon offers and discover extraordinary romantic experiences of LUX* South Ari Atoll, visit www.luxresorts.com, email the resort at stay@luxmaldivesresort.com, or call +960 668 0901.

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