en

    Travel today

    Updated on 18/05/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status in our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. Mauritius is open I hear. What's the protocol?

    Vaccinated travellers can travel to Mauritius. As from 12 March 2022, you no longer need to present a negative PCR test upon arrival. Upon arrival at your hotel (day 0), you will take an antigen test. We are happy to cover the cost of the test. Once the antigen test is cleared, you are free to wander the island as you please.

    Unvaccinated travellers are required to stay in an official quarantine for 7 days. After 3 negative PCR tests, they are free to wander the island on day 7.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    Vaccinated travellers and vaccinated locals can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, LUX* Belle Mare, SALT of Palmar, and Tamassa Bel Ombre.

  3. I'm fully vaccinated. Do I need a PCR test?

    No. As from 12 March 2022, you no longer need to present a negative PCR test upon arrival. Upon arrival at your hotel (day 0), you will take an antigen test. We are happy to cover the cost of the test.

  4. Which vaccines does Mauritius recognize?

    You must be fully vaccinated with any of the following: AstraZeneca Covidshield, AstraZeneca Vaxzevria, Covaxin, Johnson & Johnson, Moderna, Pfizer, Sinopharm, Sputnik.

    For double vaccinations, the second dose must have been injected for at least 14 days. For single dose vaccines, 28 days before embarkation for Mauritius.

    Or you must present an official document attesting that you have had a COVID-19 infection and can justify a dose of vaccine injected after infection at least 14 days prior to boarding.

  5. What about the hotel staff? Are they vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  6. Do I have to wear a mask?

    A mask isn't required when you're at the pool, the beach, or seated at a restaurant or bar. However, you will need to wear a mask when you're going from one place to another.

  7. Can I travel with kids?

    Absolutely. Children under the age of 18 do not have to be vaccinated to enter Mauritius. There is no need for a PCR test pre-arrival. Upon arrival at the hotel, an antigen test is performed. We are happy to cover the cost of the test.

  8. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  9. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  10. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

THIS FESTIVE SEASON, CELEBRATE WITH LUX* RESORTS & HOTELS IN MAURITIUS

Mauritius – The festive season is officially here! If you are wondering where to go or what to do, LUX* Resorts & Hotels has prepared a wonderful line-up of festivities from romantic getaways to family-friendly programmes to suit everyone from the east to the west of the island.

Christmas Eve

Be dazzled by a flash mob welcome when you enter LUX* Belle Mare Resort & Villas for a Mauritian-themed Gala Dinner at MIXE, offering the best of Indian, Chinese and Western cuisine. Feel like royalty as you party the night away at Beach Rouge with a live band or if retro music tickles your fancy, the main bar offers 1980s pop music and pub quiz entertainment.

If live Christmas carolling reminds you of home, Palm Court Restaurant at LUX* Grand Gaube Resort & Villas will give you just that, complemented with a gastronomy spread from different parts of the world. Make a day of it and start with a pampering Kerastase ritual at LUX* Me Beauty before diving into an evening of celebration.

Christmas Day

If your kids have been good this year, wake up to Santa Claus knocking on your door at LUX* Belle Mare Resort & Villas bearing gifts! And if your children have been asking to meet Father Christmas up close and personal, now is the time to enjoy breakfast together at MIXE, followed by gingerbread decorating activities and an outdoor movie screening. On offer are also pony rides on the beach as well as treasure hunts with exciting prizes to be won.

Bubbles and foam lovers will find their groove at LUX* Grand Gaube Resort & Villas’ Beach Rouge. Dinner is equally vibrant with a buffet spread at Palm Court Restaurant or those looking for sit-down options can enjoy a la carte menus at INTI and Beach Rouge with live music.

New Year’s Eve

Picture a long table on the beach under the coconut palms with the orangey-pink sunset as the backdrop, with thousands of lights and candles. LUX* Le Morne Resort presents their New Year’s Eve White Party, offering just that on their renowned beach front with live cooking stations with a festive touch, Champagne bar as well as a Cigar and Cognac corner. Music by some of the island’s best DJs will start from 5 p.m. until the early hours of the morning. The only condition – guests are required to deck out in all-white finery.

LUX* Belle Mare Resort & Villas’ New Year’s Eve Buffet Gala at MIXE is a great choice for families with strolling musicians playing evergreen festive tunes. The party continues after dinner at Beach Rouge with internationally-acclaimed DJ Nakadia, who provoked a techno revolution in her home country of Thailand and has played in some of the world’s biggest electronic festivals such as Loveparade in Berlin and Dockyard in Amsterdam, as well as top clubs around the globe.

Check out of 2020 starting with a shimmering gold body scrub and 60-minute massage at LUX* Grand Gaube Resort & Villas. Photography-lovers can then pick up smart phone photography and editing tips from the resident Photofanatics team and document the start of 2021 with your newfound knowledge. Dinner promises to be a lively affair at Palm Court Restaurant before ringing in the new year on the beach with a resplendent fireworks display.

New Year’s Day

Shake off last night’s debauchery with an active start: LUX* Belle Mare Resort & Villas will host a Morning Wellness and Detox Workshop, featuring our chefs’ best morning booster recipes, followed by an After-Party Therapy at LUX* Me Spa, Aqua Gym and Stand Up Paddling. Best cure for hangover? Indulge in a Bubbly Brunch by the Pool and continue into the evening with a Saxo and Jazz session at KBar.

Active guests wishing to work up a sweat can play a game against the resident tennis coach at LUX* Grand Gaube Resort & Villas before settling into a well-deserved dinner at INTI, Bodrum Blue or Palm Court Restaurant.

Special Offer: Children below the age of 12 stay for free on the same meal plan as the adults between 15 December 2020 and 15 January 2021. Offer is valid for bookings with a minimum of 3 nights and is limited to one or two children per room depending on room capacity.

LUX* Resorts & Hotels’ Gift Cards

Everyone deserves to have their spirits lifted this year with ideas that will inspire their 2021 travels. LUX* Resorts & Hotels’ Gift Cards are available for purchase online and will delight just about anyone looking forward to more travel adventures in the new year.

For the full list of festive programmes, follow LUX* Resorts & Hotels Instagram. To make a reservation, please email reservation@theluxcollective.com or call 698 9800 / 698 2727.