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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

LUX* LE MORNE RESORT: REOPENING AFTER AN INSPIRING TRANSFORMATION ON THE 1ST OF SEPTEMBER 2021. REIMAGINED AUTHENTIC EXPERIENCES, ELEGANT, CONTEMPORARY CHIC DESIGN AND A COMPLETELY FRESH PERSPECTIVE THAT WILL SUIT POST-COVID-19 TRAVEL

After 17 months of closure due to renovations and Covid-19, LUX* Le Morne Resort, the jewel on the south coast of Mauritius, part of LUX* Resorts & Hotels group, unveils a completely fresh perspective with minimalist elegance and refined interiors, deeply inspired by the destination. The romantic beachfront resort embodies the perfect chic contemporary island lifestyle and boasts immersive and inspiring experiences.

Re-awakening the beauty of the unique site
LUX* Le Morne Resort stands on one of the finest and most picturesque beach in the Indian Ocean and enjoys a unique location, between a majestic rocky mountain, a UNESCO World Site – Le Morne Brabant and a turquoise breath-taking lagoon. “As the world emerges from the COVID-19 pandemic, more travellers are seeking a sense of joy in connection with natural elements for a moment of peace and well-being. LUX* Le Morne Resort happily joined the bandwagon where minimalistic design blends harmoniously with nature as one entity. One of things we wanted was also to preserve the soul of this place, as it’s full of emotions, freshness, and wildlife, as well as to re-adapt to conscious human and environmental challenges along the way ” comments Jeremie de Fombelle, the resort’s General Manager.

For this remarkable re-birth, the services of the internationally renowned, Mauritian Architect and Creative Director, Jean Marc Tang, have been retained. He spent the past 20 years based in London and New York, creating and delivering the most prestigious international projects and brands. From the wood furniture, delicate bedding, linen, decorative painting, bath amenities or even lamps, after being designed by Jean-Marc, all have been shaped through the expert hands of meticulous local craftsmen to sublimate the re-imagined 5-star luxury resort.

74 rooms and 75 suites where softness, nature and elegance reign
Imagine hearing birds singing, palm leaves gently swaying in the wind and of course the melodic sounds of the waves gently lapping onto the beach. The modern and minimalist aesthetic of each suite is filled with natural textures, perfect for guests seeking harmony and peace. It is elegance in all simplicity. The colours revolves around earthy colour palette, natural themes, and curvy patterns, abundant wood and stone, bringing softness and recalling the light beach lifestyle. Opening the back door invites in, a unique set up of tropical outdoor showers with large exotic plants, the front door, on the other hand, invites you on a deck overlooking the sea, all featuring an oversized terry to lie on after a magical dip in the Indian Ocean. When the sun sets, sunlight often pours in through the vast windows, onto the soft bed linen, creating a warm and romantic cocoon that provides an intimate and soothing atmosphere. The walls of each room and suites are painted white to accentuate the airy space, while big glass openings allow natural air to filter in, creating a positive flow of energy. The perfect balance between comfort and serenity! Bringing organic touch and natural elements in the design boosts health, support wellbeing and enhances the experience of the guests.

Unexpected Experiences to enjoy…
LUX* Le Morne Resort invites guests to discover inspiring adventures through bespoke experiences. The resort’s bar, a vibrant space, has been designed for more of a sharing experience. It will definitely be your all-day favourite place to laze around, to read a book, or to enjoy an aperitif while enjoying the view of the sea. Overlooking the lagoon is The Terrace, shaded with palm trees and exotic plants. This is the perfect place for romantic night whilst enjoying canapés and champagne Apero surrounded by hundreds of candles, creating a magical and unforgettable scene to remember for life. While walking in the garden, look up, and spot the lovely treehouse, perched in the Indian Almond tree by the seashore. It is the dreamiest spot at sunset. And if you get up there early enough, you may even spot dolphins or opt for a signature massage. If you are a curious about the art of catching sea urchins, then you should definitely meet Vik at his beach shack, aptly called VIK’S. You will learn a lot on how to catch fresh octopuses and can also taste freshly caught sea-urchins on the beach. The resort has curated tailormade experiences, for instance, a focus on more outdoor times enables travellers to experience lesser-known and much more meaningful activities.

Working with community and environment protection in mind
During the refurbishment, a particular attention has been paid to the selection of unique materials such as fabric, wood, marble and glass. 99% of the materials were sourced from local companies. The goal was not only to help stimulate the regional economy but more importantly to create and maintain jobs in these difficult times, while supporting families and the community as a whole. Emphasis was also placed on increasing the energy efficiency of the resort, while reducing the ecological footprint all by using recycled materials and sustainable building. As travellers think more carefully about the way they travel, LUX* Le Morne aims to minimise its carbon footprint on the planet.

To make a reservation, visit www.luxresorts.com or email reservation@theluxcollective.com.