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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

LUX* SOUTH ARI SPICES UP MALDIVIAN HOLIDAY EXPERIENCE

Delivering on the promise of a different kind of luxury

#ThePlaceToBeMaldives

LUX* Resorts & Hotels unveils exciting developments for LUX* South Ari Atoll, and the thrilling experience that awaits guests, upon its re-opening on the 01st September 2016. Surfacing from a complete refurbishment, LUX* South Ari Atoll, the largest of the rapidly expanding LUX* Resorts & Hotels’ portfolio, is being entirely reimagined in stunning beach house chic.

Nestled on one of the Maldives’ most generously proportioned and picture-perfect islands, LUX* South Ari Atoll will not force adventurous epicureans to choose between a peaceful hideaway and an active adventure. Here, waiting to be found will be a luxury resort that will fulfill the ultimate fantasy: a laid-back, cozy and refined atmosphere, un- compromising in privacy, ready to delight sun-starved, relaxation-seeking globalistas during the forthcoming winter season and beyond.

Dotted at the water’s edge along two miles of powder-fine beach and perched on stilts above a crystal-clear lagoon teeming with colourful fish, reside the 193 pavilions and villas. On land or water, sunset or sunrise facing, the top-to- bottom redesign of these super-spacious rooms and suites by renowned design studio P49 Deesign, will introduce a cool nautical vibe to the property. Award winning landscape architect Stephen Woodhams has also ensured that the tree and plant life abounds with fragrance everywhere.

On the island’s east side, 46 Romantic Pool Villas each with private 7m pools, and 3 Temptation Pool Water Villas each featuring a 14m infinity pool will form the resort’s adults-only sanctuary. These villas will enjoy twin showers, private terraces incorporating a unique couples’ love nest, and small steps to the lagoon, perfect for lounging with a drink.

Two kilometres to the west, 38 Water Villas and a two-bedroom LUX* Villa will complement 105 Beach Villas, 12 of which featuring private pools. Both villa types are designed to become an excellent home base for families or small groups.

Once settled, food and drink quickly becomes a way of island life at LUX* South Ari Atoll. The resort’s unparalleled offering of seven restaurants and five bars are all undergoing a major conceptual upgrade under the expert and car- ing hands of Corporate Chef, Walter Lanfranchi, and the design collaborators from P49.

New Asian flavours will abound at East Market, featuring a contemporary take on a bustling local night market. Umami sets itself to become an elegant and sophisticated setting for beautifully refined Japanese dining. Highlights will include dedicated sushi, teppanyaki and robatayaki counters accompanied by the largest selection of sakés and Japanese whiskies in the Maldives.

Beach Rouge will be the latest incarnation of the LUX* brand’s dynamic beach-club concept, first seen at flagship LUX* Belle Mare in Mauritius. Injecting the laid-back energy of a fashionable Mediterranean beach club to this pri- vate Maldivian island, Beach Rouge will become a favourite to the winter jet set. Expect ceviche, carpaccio and grilled fish, washed down with chilled rosé and lazy afternoons danced away to chilled island beats.

Rounding out the beachside dining options, Allegria (Italian), Senses (Indian and Arabic) and Mixe (International Buffet) will stimulate every palate.

As for wellness, the LUX* Me spa and its overwater treatment villas will experience a Zen-inspired reboot of its own. The facility intends to incorporate a traditional Chinese teahouse, a dedicated zone for brand new skin and body care experiences and an extended lagoon-view relaxation area. A Zen wellness pavilion will accommodate a wide
range of alternative wellbeing activities including yoga, meditation, Pilates, Tai chi and Qigong, all of which are over- seen by an expert wellness concierge. An updated treatment menu will offer the full range of LUX* Me signature treatments.

Of course, LUX* wouldn’t be LUX* without a surprise or two and the new LUX* South Ari Atoll will be the setting for
a fresh collection of Reasons to Go LUX* – guest experience innovations from a trailblazing brand that never ceases in its quest to create “Lighter, Brighter” luxury in the world’s most desirable holiday hotspots.

To mark the occasion, six new Reasons To Go LUX* are in the starting blocks, to be premiered at the resort, herald- ing yet another round of product revolution, which will be rolled out across the entire portfolio of LUX* properties in Mauritius, La Réunion, the Maldives, China, the Middle East and Turkey. Get set to be surprised!

To spice the guest experience, LUX* South Ari Atoll will introduce a series of Expert-Led Workshops. Each month the resort will host a residency with leading practitioners from diverse, creative and inspiring walks of life. Guests will be able to brush up on their watercolouring skills with painter Corinne Dalle Ore, focus on their framing and lighting with world-renowned travel photographer Michael Freeman, breathe more deeply and master the art of meditative therapy with Bhavnath Gansam, to name a few.

Glenn Daniels, General Manager comments: “After being recognised among the top ten resorts in the Maldives by both industry leaders and consumers, LUX* South Ari Atoll is now ready to take the resort’s experience to the next level by introducing not only a fresh and exciting new look but most importantly an incredible team committed to de- liver world class service to our guests.”

Despite all that is new and exciting at LUX* South Ari Atoll, what remains unchanged is the passion of the people who work here and the heartfelt service they provide because, ultimately, LUX* will always be about its people and their spirit. At the new LUX* South Ari Atoll, 650 Team Members, rested and retrained, are primed and pumped to showcase their revitalised resort. They cannot wait to deliver the shining service of LUX* to their guests and to help all of them to celebrate life! Intuitive, friendly and unpretentious, they create an atmosphere that is as soulful as it’s sybaritic.

“The brand vision is to offer our guests different luxury hospitality experience; helping people celebrate life, by mak- ing each moment matter. I have no doubt LUX* South Ari Atoll will become a real spot in the Maldives, with its fresh and exciting new look and its incredibly passionate team, getting ready to welcome guests. We have a winning combination” shares Paul Jones, CEO of LUX* Resorts & Hotels.

ENDS