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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

LUX* SOUTH ARI ATOLL HAS IT ALL THIS SUMMER

LUX* South Ari Atoll in the Maldives is set for this summer, offering guests a total escape from everyday life, in a relaxing private island setting where the atmosphere is beach-house chic.This picture-perfect island of Dhidhoofinolhu, home to LUX* South Ari Atoll, is one of the largest islands in the Mal-dives. A slice of tropical heaven, where laid-back luxury blend itself with the warmth of traditional Maldivian hospital-ity, and complemented by sparkling events and experiences, LUX* South Ari Atoll is as ideal for families and groups of friends as it is for lovers’ romantic moments.

In addition to its stunning private villas with infinity pools, there is an almost unique wining and dining choice be-tween eight restaurants and five bars, including a famous Beach Rouge bar and restaurant. Following a major refur-bishment, LUX* South Ari Atoll has now brought fashionable island living to the Maldives for a real taste of the dolce vita.

Guests will be delighted, even amazed, by the wonderful avant-garde design style, the work of P49 Deesign, Thailand’s foremost interior designers. P49 Deesign has created to perfection a stylish atmosphere that is at once lively, playful and fun, delivering an unconventional atmosphere that integrates beautifully into LUX* South Ari Atoll island living. No detail has been overlooked – even small areas like the ladies and men’s restrooms have become attractive features in themselves, as the aim has been to create a bright, fresh feeling throughout the resort. There are particular spots on the island that have always enjoyed the most incredible sunrises and sunsets but LUX* South Ari Atoll now offers some really delightful moments and surprises everywhere guests turn.

The accommodation is an experience in itself whether guests choose to stay in rooms or villas dotted at the water’s edge alongside four kilometres of fine sandy beaches or perched on stilts above a crystal-clear lagoon. There is an astonishing range of choices, including heavenly Temptation Villas, suspended over the ocean with private over-water pools, and Beach Villas also with their own pools. Every room, suite and villa at LUX* South Ari At-oll has been designed to make the most of the enchanting surroundings. Light, airy and wonderfully spacious, decked with splashes of bright island colour and with sweeping views of the beach and sparkling lagoon, each room breathes understated luxury.
Staying at LUX* South Ari Atoll gives guests the feeling that they’re living in a picturesque village in the middle of the ocean. For those staying in a private overwater villa there’s no better way to explore the island than by hopping onto the bicycle with which each of them is equipped – or on foot, as in all secluded places.

LUX* South Ari Atoll delivers everything that a LUX* lighter, brighter holiday promises, including its dine-around pro-gramme where half-board, full-board and all-inclusive guests can select from an amazing eight restaurants and five bars. The spectacular choice includes a sophisticated take on a bustling Asian night market – the spectacular East Market standing on stilts over the water. It provides a feast in itself, where guests can enjoy the savours and flavours of Vietnam, Thailand, Sichuan and more. Meanwhile, Umami is the place for fine wining and dining with its sushi open kitchen and teppanyaki and robata counters, as well as the Maldives’ largest selection of sakés and Japanese whiskies. For more international cuisine, guests can head to Allegria, Senses and MIXE with specialities ranging from Mediterranean to Maldivian specialities, while Beach Rouge offers beach-club dining. There are even occa-sions worth travelling for from the other side of the world as Beach Rouge, the East Market and even a sandbank regularly host music and culinary events. Where else can guests dance to a DJ with their toes in the always-warm waters of a tropical lagoon or experience a taste of the best of South-East Asia in a night market standing suspend-ed over the sea?


On top of all that, LUX* South Ari Atoll has many of the famous Reasons To Go LUX*. It’s not the kind of conven-tional resort where guests soon know where everything is. LUX* is all about the discovery of the unexpected like its LUX* Photo Fanatics studio, Junkart Studio and its Wanderlust Library.

LUX*’s vision is to offer guests a different kind of luxury which celebrates life and makes each moment special. Guests may discover talents they never knew they had by signing up for LUX*’s famous and innovative expert-led workshops. The range varies from painting lessons with Sally Conwell, the Art of Travel Writing with Juliet Kinsman and Tibetan Sound Healing with Phoebe Joel. For those looking for new kinds of health experiences, there are mas-terclasses in DIY Kombucha, the hottest trend in health beverages, and Health Tonics with Gillian Kozicki, as well as DIY Chinese Medicine Therapies with Moxa Punk.

LUX* South Ari Atoll is full of wonderful sensations, where guests can expect to revel in the unexpected. And of
course what sets this and all LUX* Resorts apart is the fantastic helpfulness and warmth shown by LUX* team members,
an entirely different approach to helping guests have their best holiday ever.

LUX* SOUTH ARI ATOLL – FABULOUS SPECIAL OFFER
For a limited period only, travellers intending to stay at LUX* South Ari Atoll can take advantage of some very
special offers.

Guests who book by 31 August 2017 for stays between 10 June 2017 and 24 December 2017 get:

  •  Up to 48% off for bookings made and confirmed in a Beach Pavilion
  •  Up to 55% off for bookings made and confirmed in a Beach Villa, Beach Pool Villa or Water Villa
  •  Up to 60% off for bookings made and confirmed in a Romantic Pool Water Villa, a Temptation Pool Water Villa and a LUX* Villa


Details & conditions:

  •  Applicable on Best Available Rate conditions onl
  • Booking period: from 10 to 30 June 2017
  •  Stay period: from now to 24 December 2017
  •  Blackout dates: 3 to 14 September 2017 and 20 to 28 October 2017
  •  Quotations on LUX’s website already include applicable special offers and conditions
  •  This offer is applicable per room type as above
  •  All reservations have to be guaranteed at the time of booking by credit card.
  •  This offer is valid subject to availability

For any further information required, please e-mail LUX* Resorts, reservation@luxresorts.com.