LUX* RESORTS LAUNCHES NEW ONLINE TRAINING PROGRAM TOOL FOR THE TRAVEL TRADE ‘EXPERT’, AND TRADE ONLINE TOOL BOX EXTRANET ‘EXCHANGE’
Today LUX* Resorts & Hotels launches their new B2B platform for the travel trade, LUX* Exchange. The tool provides agents with unlimited access to all the necessary information and the latest news from LUX* Resorts & Hotels in Mauritius, the Maldives and Ile de La Réunion, as well as the new LUX* EXPERT programme which tests knowledge to win a stay at any of the LUX* properties.
EXCHANGE has been developed to give concise, manageable and easily accessible information on the LUX* Resorts & Hotels concept, properties and destinations so agents never miss an opportunity to finalise a sale. Operators have access to the live travel trade helpdesk via the live chat service, detailed property information including resort maps, fact sheets, digital brochures, restaurant and spa menus, and the visual library where images, videos and 360° interactive views can be downloaded in high and low resolution.
Special offers from the resorts will be listed alongside the terms and conditions, as well as the latest company news and press releases.In addition, a new LUX* EXPERT travel agent programme has been created as a training tool to perfect agents’ knowledge on the LUX* Resorts & Hotels concept and product and will be officially launch on Feb 21st. After exploring the EXPERT online learning, operators take a test to qualify as a LUX* EXPERT. After successfully completing the test, agents win a two-night stay in the LUX* Resorts & Hotels of their choice and are sent a LUX* EXPERT certificate.
Julian Hagger, Chief Sales & Marketing Officer commented: “In our changing industry people have less time, more product to know, and clients need information instantly. LUX* EXPERT is a fantastic new tool for online distance training which is directly hosted on our B2B platform Exchange – itself a very helpful toolbox for our partners to find sales elements and news in a one-stop shop.”