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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration ( within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.



  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


A radical re-conceptualisation of the tropical island holiday is unveiled on 1 December 2011, when Naïade Resorts Ltd re-launches as LUX* Resorts. 

The new brand represents the total transformation of the company and the culmination of an intensive twelve months of preparation and rehearsal by the new CEO, Paul Jones, and his team. Jones, a passionate hotelier and travel industry expert, was previously a key member of the team responsible for launching the highly aspirational One&Only brand.

The LUX* portfolio includes three hotels on Mauritius: LUX* Belle Mare, (formerly Beau Rivage); LUX* Le Morne, (formerly Les Pavillons); and LUX* Grand Gaube, (formerly Legends). In addition, there is one property in the Maldives, LUX* Maldives (formerly Diva), and one in La Réunion, LUX* Ile de La Réunion (formerly Grand Hôtel du Lagon). The three other resorts in the Naïade Group - Tamassa, Merville Beach and Hôtel Le Récif - will retain their names, but will be represented by the new Company as ‘Produced by LUX*’. 
The new name marks a fresh start for the company, which was struggling under the previous management. Prior to Jones being appointed in October 2010, Naïade had achieved positive income in only two quarters of the preceding three-year period. Jones made it his mission to push up occupancy figures from a stagnant 70% to close to 100% within months of taking over. So successful was he that under his leadership, figures have been back in the black consistently. The re-branding of Naïade into LUX* is much more than a name change, as Jones emphasises: 

“The immediate goal was to return the business to profitability, which we did. However, even in these uncertain and turbulent times, it is important to have more than a short term goal. In the medium to long term, we want to raise the level of what we offer and create a new type of experience that will lift our reputation above the ubiquity of other island resorts. We want to be the number one choice for customers looking for the vacation of a lifetime”.

Central to LUX* - which takes its name from the Latin for Light – is a concept the company has named Island Light. This focuses on creating original, unexpected and delightful additional experiences for LUX* customers, be it on-beach film screenings and pop-up bars or retro-styled ice-cream parlours and laughter yoga classes. Jones compares the Island Light concept to a musical production, where each resort is a theatre and staff are the cast producing a show-stopping performance of Island Light ‘scenes’ every day.


Island Light is a direct response to Naïade’s previous managerial direction, as Jones explains: “When I took over the company, I found that staff were under a lot of pressure to cut costs, but without any real rationale. The first challenge was to re-calibrate how we thought about the customer, because that reflected in the financial results. I have always believed that what counts is people – whether it is the people who are delivering the experience or the people who are benefiting from it. We started with eight fantastic properties, all in beautiful locations and all on the beach. What distinguishes LUX* from all the other 5-star resorts in the sector is the level of investment in service we are bringing to the operation, because it is the interaction between people that I believe really makes a difference. My mantra from day one has been ‘value for money’ – you don’t give that by cutting corners and reducing the experience, but by delivering something remarkable, memorable and wholly delightful”.

While the company has invested significantly in the new brand and its core concept, it has made savings across the board by paring away what Jones describes as “the unnecessary, the fussy, the pretentious and the wasteful”. So confident is he that Island Light will translate into hard cash for LUX* that there are already plans to roll out the brand at other resort island destinations across the globe. “This is much more than a superficial name change”, says Jones, “because Island Light makes hard business sense. It is a unifying concept encapsulated into a brand, which will provide a strong argument for us to attract more guests into our hotels. We have progressed from having no concept to having a really strong and inspiring one. That in turn will help us become recognisable to consumers as offering great value underpinned with truly amazing service. We are moving at an incredible pace, and I am happy we are able to move so swiftly, because now is the time”.