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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

LUX* GRAND GAUBE’S WILDLY CREATIVE LUX* ME CONCEPT GATHERS ALL OF 2018’S
NEW WELLNESS TRENDS UNDER ONE ROOF

The Global Wellness Summit’s 2018 trends report proclaims 2018 a “new era of transformative travel.” As travellers shift from experiential to transformative travel, hotel chains are deploying wildly creative offers to capture a segment of the Wellness Tourism’s $536b market (the global Wellness industry is estimated at $3.72 trillion.) LUX* Grand Gaube is no exception to the rule. The newly revamped retro-chic tropical retreat offers an all-encompassing wellness offer under one roof - LUX* Me.

“Today’s travellers are more informed about wellness than they’ve ever been before, and they know it isn’t a onesize-fits-all ordeal. We cater to the modern traveller,” says Kerensa Langitan Group Spa & Wellness Manager. If a percent of the health-nut travellers are checking into far-flung, confined wellness retreats, the majority are simply looking for a holiday that won’t wreak havoc on their health routine. Sure they still want to indulge, but that doesn’t mean they aren’t going to wake up and hit their yoga mat.

LUX* Grand Gaube’s natural surroundings are conducive to going outdoors. Set on a private peninsula, the resort has two swimming pools, two beaches, and a lagoon. Guests may relax by reading in a hammock under a palm tree, make some art at the Junk Art studio, or even write a wish at Tree of Wishes. The feeling of goodness and well-being extends to the food scene as well. The resort’s impressive array of dining options include plenty of wholesome salads, a full-fledged Veggie Heaven menu, vegan dishes, smoothies, pressed juice and other healthy dishes and treats.

LUX* Me comprises three branches: LUX* Me Spa, LUX* Me Beauty, and LUX* Me Wellness. The group’s holistic approach to wellbeing includes the Carita method, Mindfulness meditation and everything in between, forming a wellness haven, a sanctuary of all things beautiful. For health-seekers, LUX* Grand Gaube hits a sweet spot. In each of the suites, guest can peruse three separate menus and book whichever treatment they feel like. The ‘Me Time’ option allows you to design your own series of treatments. First stop - the bright and airy LUX* Me Spa with its minimalist design and warm lighting that screams zen.

From the moment guest step into the beautiful space, their senses are awakened. LUX* takes it a step further, partnering with guru Shirley Page to design the LUX* Me range of beauty essentials, which not only complements our ‘Spa’ offer but is a way for our guests to take home a bit of LUX*. The LUX* Me offer comprises of Shirley Page’s cult favorite and wildly luxurious aromatherapies, the Kerastase flagship salon, the fabulous Essie nail bar, and the Murdock barbershop, where men can get a trim by a London-trained barber while sipping a glass of bourbon. A partnership with Carita Paris, whose ‘Augmented Beauty’ principles combine chemistry and aesthetics, provides a whole range of facials and age-defying treatments, including the Cinétic Lift Expert.

With its twelve treatment rooms, hammam, sauna, three pools-ice cold, hot and lukewarm - and extensive amenities, the LUX* Me spa offers an invigorating experience. LUX* even has its very own Wellness Concierge Burwing Caetan trained expert in fitness and understanding of the human anatomy. He also runs the intimate, state-of-the-art gym, leads Bootcamp style workouts on the beach and offers personal coaching. “Many of our guests love Instagram and follow numerous accounts of star trainers and fitness gurus. We want to provide them with that same experience but in real life,” notes Burwing, the resort’s Wellness Concierge, and Head Fitness Coach.

Wellness guru and founder of the Mind Body Method, Kamran Bedi, is taking his London-based practice on the road this summer with an 8-day retreat at the LUX* Grand Gaube from 21-28 August 2018. The weeklong retreat caters to those who tend to overachieve and overwork themselves but also for those in search of the next cool experience.

For more information on our LUX* Me offer, contact: kerensa.langitan@luxresorts.com

Last week, LUX* ME Spa at LUX* South Ari Atoll in the Maldives has been elected as the Winner of the 2018 World Luxury Spa and Restaurant Awards. This luxury resort in the Maldives made for peaceful off-the-grid retreats offers a truly integrated approach to Wellbeing. LUX* Me at LUX* South Ari Atoll is all about a personalised approach to your wellbeing, whether it be spa, fitness, yoga, meditation, nutrition or a unique combination tailored especially to your needs.