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    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

LUX* BELLE MARE COMES OUT

Like beauties that turn heads, hotels that truly change the game are a rare breed.
Even fewer and far between, is one that not only tears up the resort rule book and changes the way we experience luxury vacations but which also redefines the destination where it’s found.
Three years in the making and two short months in the completion, LUX* Belle Mare, the flagship property of LUX* Resorts & Hotels, finally comes out in time for the season. From 1st September 2014, its introduction onto the scene puts Mauritius right back on the map and amid its seemingly infinite choice for the luxury traveller, the finished LUX* Belle Mare heralds the beginning of a new era for the island.
In its quest to deliver a “Lighter. Brighter.” brand of luxury, LUX* Belle Mare not only presents an irresistible reason to discover the island for the first time but for those who think they know Mauritius, a reason to return. Imagine what you’d expect from a deluxe five star resort in the Indian Ocean - then think again. Once again, Mauritius is cool and LUX* Belle Mare is the place to be.
Now boasting a complete inventory of villas, rooms and suites by global design queen Kelly Hoppen, the accommodations at LUX* Belle Mare are unlike anything else in Mauritius – a real beach home away from home. Bedrooms are home to his and her minibars and Café LUX* coffee makers supplied with fresh coffee roasted on-site. An all new, in-room entertainment system showcases 48 channels and video on demand in six languages, which are presented vividly on 48 inch IPTVs and in high fidelity surround sound from a state-of-the-art Focal® system through which guests are also able to stream music from their personal devices via Bluetooth. Free high-speed internet and a comprehensive range of international sockets complete the technology menu. Most importantly, every room features the LUX* rest set-up, comprising the company’s exclusive LUX* Sleep Tight mattress and super high thread count Egyptian cotton linens for comfort and indulgence.
A fairytale-like spirit permeates the public areas and extensive landscaped gardens (courtesy of Stephen Woodhams), which are punctuated with pop-up places to dine, drink, socialise and retreat.
The main restaurant M.I.X.E turns back-to-front conventional all-day dining, featuring a display wood fired oven and grill, live cooking stations, a complete Chinese kitchen and a Japanese Teppanyaki corner, Indian tandoors, plus naughty surprises for the sweet tooth.
AMARI by Michelin-starred celebrity chef Vineet Bhatia presents the textures and flavours of India. This is a Mahâbhârata of flavours and colours served in minimalist opulence. Heading further east, DUCK LAUNDRY is the place for contemporary Chinese cuisine, with Peking duck a house speciality. Dim sum, live noodle stations featuring the signature “Dàndàn miàn” and a Chinese barbecue complete this oriental offering. 
BEACH ROUGE is where the island’s elite hang out, chill and party. Evoking the laid-back vibe of the French Riviera this bright, airy venue frames postcard views of a perfect beach and the bluest lagoon beyond – a colour motif that punctuates the lunchtime experience, before fiery reds transform the backdrop for evenings of good food and company accompanied by live music and dancing, curated by Playlister's Ben and Dan, and regular guest DJ’s spin the night away.
In this country of sugar, LUX* pays homage to this quintessentially Mauritian produce with MARI KONTAN – a cabana- style boutik showcasing the history, language, culture, food, rums, music and dance of Mauritius including a selection of local products. The K-BAR (muse Ms Hoppen) entertains with its dragon-inspired cocktails and headlines with another LUX* first: a microbrewery design centrepiece adorns the bar, where on tap can be found an exclusive range of craft beers that may also be personalised and delivered to the in-room bar!

CAFE LUX* is the stage for an authentic and passionate coffee house experience making a feature of green organic beans roasted in the resort’s very own roastery. All the coffees are now prepared with fresh Mia milk, delivered direct  from the island’s first working dairy. No taint of UHT at LUX*.
No less refreshing is ICI - a bewildering assortment of island-flavoured ice creams and sorbets served in waffle cones that are baked right in front of your eyes. There is also a delicious choice of ice creams and lollies on sticks.
THE TEA HOUSE features the finest oriental teas served following the ancient ceremonial traditions.
LUX* Me emerges from a ground-up rebuild as arguably the best spa on the island. Zhengliao, a deeply curative and corrective treatment drawing on several branches of Chinese medicine is one of the new signature treatments. Balinese, Thai, Swedish and Ayurvedic complete the amazing offer. Shirley Page has designed new, restorative facial treatments to provide our guests with a new refreshed look to take home! The spa retail offers a new range of over 120 LUX* ME products to delight both ladies and gentlemen. A state-of-the-art Technogym measuring around 200 square metres with the latest range of equipment and courses designed and personalised to match your goals with dietary advice should you wish to complete an integrated wellness program. Experience sun salutations at the new EAST BOARD WALK DECK whilst watching the spectacular sunrise in the company of our Yoga Guru.
Conscious that travellers are spoilt for choice when it comes to holiday options, LUX* Resorts & Hotels developed its original Reasons To Go LUX* including firm favourites Phone Home, (free phone calls from London telephone boxes), Message in a Bottle (quirky acts of kindness), Scrucap (superlative house wine from the wine lands of South Africa), Screen on the Beach (outdoor cinema paradiso) and Starry, Starry Night (exploring the skies of the southern hemisphere by telescope).
To celebrate the debut of LUX* Belle Mare, six new Reasons To Go LUX* are also making their first appearance – a new round of product and experience innovation to be discovered across the whole portfolio of LUX* Resorts & Hotels in Mauritius, La Réunion and the Maldives. Prepare to be surprised and to be delighted. 
Ultimately, luxury is all about service and here at LUX* Belle Mare it shines brighter than ever as every one of the 400 plus Team Members, rested and newly-trained, strives harder than ever to help people celebrate life. Intuitive, friendly and unpretentious - they create an atmosphere that is as soulful as it’s sybaritic. 
Comments Paul Jones, CEO of LUX* Resorts and Hotels, “I have personally opened and re-opened several luxury hotels in Mauritius and world-renowned resorts further afield. Nothing has excited me more than the creativity and passion with which we have prepared and finished LUX* Belle Mare. She emerges as a true beauty and a credit to her island home.”
The new belle of the Mauritian ball invites the world to celebrate life with her and to experience her island in a totally new LUX*.