Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:



    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).


    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.


    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound


  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.


    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties


    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service


    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)


    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.


LUX* Resorts & Hotels is delighted to announce the opening of its second boutique hotel along the LUX* Tea Horse Road, China – LUX* Tea Horse Road Benzilan.

Inspired by one of the greatest journeys of all time and the magnificent surroundings of the Greater Shangri-La re-gion, LUX* Resorts & Hotels has created a once in a lifetime discovery experience. With exclusive boutique hotels strategically positioned along the ancient tea horse road, guests can explore one of the world’s most famous and scenic routes, complete with modern luxuries, whilst maintaining authenticity and honouring the incredible setting. The ancient Tea Horse Road was once a trade route through Yunnan, Sichuan and Tibet. For thousands of years, traders in Sichuan and Yunnan provinces exchanged tea for horses, salt or medicine with Tibetans, all transported by Mabang (caravans). Today, you can still see the 70cm-deep holes in the stone plates, caused by the stamping of horse hooves, along with various religious engravings and mottos along the side of the road.

LUX* Tea Horse Road Benzilan is located at the core of the sun-drenched valley of Benzilan in the Yunnan province of China. Located at the centre of what was once a strategic post along the ancient tea trading route, LUX* Benzilan is the perfect base for travellers making their way to the sacred glaciers of the Meili Snow Mountains. The boutique hotel’s design is inspired by typical Tibetan architecture and traditional materials and methods have been used where possible. LUX* Benzilan features an all day restaurant, a Café LUX*, a large swimming pool and 30 Tibetan-inspired spacious rooms and suites, all further enhanced by panoramic views of the snow-capped peaks of Baima Snow Mountains, surrounded by tranquil Tibetan villages on the banks of the Jinsha River, one of the three branch-es of the Yangtze river. This itinerary now links LUX* Benzilan to LUX* Lijiang, offering new discovery experiences.

Thanks to year-round pleasant temperatures, LUX* Benzilan allows guests to explore the surrounding glaciers on tailor-made hikes, mushroom-picking missions or discovering hidden mountain trails with local Tibetan guides. Other authentic experiences on offer at LUX* Benzilan include the chance to meditate with the hotel’s in-house master, as well as spending time with a resident spiritual guide of the local monastery, who would reveal the ancient stories of the muleteers of the Tea Horse Road. Lucky guests are even able to join local monks for their daily chant at the ma-jor peak of the Meili Snow Mountain, the sacred Kawagebo.

For guests who are interested in the native cuisine, the hotel organises diners with a local Tibetan family, for a truly traditional taste of village life. Delicacies include homemade rice noodles, fried potato cakes and Yak meat, washed down with Yak butter tea and homemade barley whiskey. Curious travellers will also have the chance to understand precious local handcrafts, the Naxi black pottery and local wooden bowls. LUX* guests will learn how to create these authentic works of Tibetan art from a local master and try their hand at creating a piece of their own.

LUX* Tea Horse Road Benzilan joins sister hotel LUX* Lijiang which launched last year. The two hotels are linked via a carefully defined route that follows the original path of the ancient trade route (approximately 4 hour drive). LUX* Tea Horse Road Lijiang is located at the foot of the Jade Dragon Snow Mountain, in the heart of Lijiang’s an-cient town, a UNESCO World Heritage site. Sheltered by the traditional timber-frame structures of Naxi architecture, rooms are luxurious and contemporary, with views over tranquil courtyards and traditional style rooftops. Fusion Naxi cuisine is on offer in the restaurant and some of the finest Pu’er teas in the region can be sampled in their teahouse, where daily tea ceremonies take place.

Bringing its award-winning "Lighter, Brighter" formula to China, LUX* Resorts & Hotels epitomises the essence of“travel light and experience in depth” by introducing a set of Reasons To Go LUX*, exclusively designed for LUX* Tea Horse Road properties. The renowned Mamma Aroma embraces the locale by offering a Tibetan roseroot scentedcollection of amenities; movies are screened under the starry skies of the Snow Mountains or framed by the rolling roofs of ancient towns, and Café LUX* presents a unique selection of Yunnan coffee blends, both in Lijiang and Benzilan.

Paul Jones, CEO of LUX* Resorts & Hotels comments: “We are proud to launch this new property which will enable our guests to discover this magnificent region of China and one of the most compelling cultural and scenic landscapes in the world. The tea horse road is fascinating and the opening of our second boutique-hotel in the heart of Benzilan, along the tea horse road is only the beginning of our vision. We are very excited for what is to come, a truly unique and exciting concept”. He also added that LUX* Resorts & Hotels admires and respects the traditional lifestyle of the local community. “We wish to share our knowledge and contribute to the local economy. As such, we propose to guide and train young talent within our LUX* Tea Horse Road hotels team, by teaching team the English language and giving them hospitality training courses in Mauritius. In addition, we will also provide two tertiary educational scholarships per year to students of the region wishing to study hospitality. In doing so, we are bringing our “LUX” light to the region to help people celebrate life”.

Liu Xiao Hua, General Manager of the Lijiang Yulong Tourism Co Ltd, shared that he is delighted that the cooperation between Lijiang Yulong Tourism Co Ltd and LUX* Resorts & Hotels has reached new heights. “We look forward to continuing the development of tourism in this region as well as the social and economic development in the area.This region is culturally rich and offers magnificent landscapes, making it one of the most beautiful tourist destination in China.”