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    Travel today

    Updated on 18/05/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status in our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. Mauritius is open I hear. What's the protocol?

    Vaccinated travellers can travel to Mauritius. As from 12 March 2022, you no longer need to present a negative PCR test upon arrival. Upon arrival at your hotel (day 0), you will take an antigen test. We are happy to cover the cost of the test. Once the antigen test is cleared, you are free to wander the island as you please.

    Unvaccinated travellers are required to stay in an official quarantine for 7 days. After 3 negative PCR tests, they are free to wander the island on day 7.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    Vaccinated travellers and vaccinated locals can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, LUX* Belle Mare, SALT of Palmar, and Tamassa Bel Ombre.

  3. I'm fully vaccinated. Do I need a PCR test?

    No. As from 12 March 2022, you no longer need to present a negative PCR test upon arrival. Upon arrival at your hotel (day 0), you will take an antigen test. We are happy to cover the cost of the test.

  4. Which vaccines does Mauritius recognize?

    You must be fully vaccinated with any of the following: AstraZeneca Covidshield, AstraZeneca Vaxzevria, Covaxin, Johnson & Johnson, Moderna, Pfizer, Sinopharm, Sputnik.

    For double vaccinations, the second dose must have been injected for at least 14 days. For single dose vaccines, 28 days before embarkation for Mauritius.

    Or you must present an official document attesting that you have had a COVID-19 infection and can justify a dose of vaccine injected after infection at least 14 days prior to boarding.

  5. What about the hotel staff? Are they vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  6. Do I have to wear a mask?

    A mask isn't required when you're at the pool, the beach, or seated at a restaurant or bar. However, you will need to wear a mask when you're going from one place to another.

  7. Can I travel with kids?

    Absolutely. Children under the age of 18 do not have to be vaccinated to enter Mauritius. There is no need for a PCR test pre-arrival. Upon arrival at the hotel, an antigen test is performed. We are happy to cover the cost of the test.

  8. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  9. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  10. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.

AN EPIC ADVENTURE IN YUNNAN THROUGH ANCIENT LANDS

Remarkable luxury retreats set in China’s storied southwest amid staggering mountainscapes and dramatic gorges, immersing guests in nature, history and culture.

Discover ancient Naxi lifestyles and encounter epoch-old Tibetan traditions as you experience a soul-stirring adventure through tiny mountain villages that few foreigners see. Two LUX* TEA HORSE ROAD boutique hotels are dotted along these ancient trails where the horse caravans once carried precious Pu’er tea along this historic route from the far south of Yunnan to Lhasa in Tibet.

MORE IMMERSIVE THAN SIGHTSEEING

A LUX* TEA HORSE ROAD journey lets you encounter the cultural and spiritual identities of Sichuan, Tibet and Yunnan — a province with one of China’s most ethnically diverse populations, and home to the Tea Horse Road’s greatest storytellers. In the heart of Lijiang’s ancient town, a Unesco World Heritage site, is LUX* Lijiang; LUX* Benzilan is an elegant mountain retreat at the gateway to Meili Snow Mountain National Park.

“This stunning and daunting route, so vital to so many of the remote Himalayan peoples, somehow remained a virtual mystery to the west for almost 13 centuries – it is now hopefully getting its due and some of the acclaim it deserves, as one of the globes’s most daunting and incredible journeys.”

— Jeff Fuchs, explorer and the first westerner to travel the length of China’s Ancient Tea Horse Road, across the Himalayas from Yunnan into Tibet.

EXTRAORDINARY BEAUTY, NATURE UNTOUCHED

Today, the trail remains a place of awe-inspiring natural beauty where its legacy of nomadic tribes and intrepid travellers lives on in the landscape. LUX* invites you to stay at these two hotels to experience an expedition of a lifetime. Discover a magical world where compelling paths take you through a region which is home to a staggering diversity of ethnic groups. Many of the inhabitants in this remote corner of China are still united by their dependence on the lifeblood of this remote region — tea and horses. Whether you are seeking adventure, enlightenment or tranquility, travellers are invited to experience the spirit of a truly extraordinary corner of the world with LUX*.

AUTHENTIC CULTURE, HIKES THROUGH HISTORY
Memorable adventures are about more than destinations: reflecting the timeless spirit of the locale and its people, each hotel offers a simpler, fresher take on experiential luxury travel. Travelling from the south to north, the Tea Horse Road showcases unrivalled sights. From lush tropical forests and tea plantations in the south to the snowcapped peaks of the Meili Snow Mountains in the north, these journeys reveal a world rich in rare flora and fauna, with diverse tribal groups intrinsically linked to the history and traditions of the Tea Horse Road. Engage with a history of romance and adventure in one of the best preserved ancient towns in China to the heart of the Three Parallel Rivers area, the most biodiverse temperate zone on Earth.

Don’t miss….

Sipping rare Pu’er teas. Experience the ritual of authentic tea ceremonies with Madame He (pronounced ‘her’) in one of Lijiang oldest tea houses. Unique among China’s six tea types, Pu’er was the reason the 13-century-old Tea Horse Road evolved. After watching the precious, pungent leaves being pressed into cakes by someone standing and rocking on specially shaped stones (guests can also try this balancing act), you are guided through a tasting session to learn the secrets of revered Pu’er terroir and connoisseurship. Since the oldest cakes of this aged tea command the highest prices in the world, this is a privileged and exclusive audience with Madame He and her tea masters.

Tasting Yunnan’s diverse cuisine. The region’s culinary traditions reflect a rich tapestry of cultures through hearty seasonal flavours. In Lijiang, Naxi dishes are influenced by neighbouring ethnic groups like the Yi, Hui, Bai and Dai. Known for their spicy, sweet and sour seasoning, and dizzying array of dishes, the mushroom is among its most celebrated ingredients since so many special funghi are found here, which means delicacies such as matsutake-rich hotpots.

You’ll love…

Learning the ancient calligraphic art of Dongba. Understand the world’s last living pictographic language as you go behind the scenes at the Naxi Culture Institute in Baisha Village; meet one of the few remaining Dongba shamans, and find out how to create your own pictograms.

Chanting with the lamas at Dongzhulin Lamasery. Hear the monks singing their morning prayers in the prayer hall, then join them as they head towards the sacred peak of Kawagebo, the highest in the Meili Snow Mountains. This entire village is a religious community and you are invited on a guided tour of the temple, including the upper floors with Buddhist images and sand mandalas.

Meeting Luo Sang, Nixi pottery master. Unique to Shangri-la, learn how to craft a black-pottery Tibetan tea bowl with your own hands.

Refuelling on yak butter tea. Sipping a comforting bowl of yak butter tea, or po cha, is a centuries-old cultural tradition in Tibet.

INSPIRED ITINERARIES

We have crafted different itineraries along the Tea Horse Road so you can let your senses guide you through the beauty of this magical place through personalised once-in-a-lifetime experiences.

“We are thrilled to provide the chance to experience one of the world’s greatest journeys, starting at the heart of the ancient town of Lijiang, then to another distinctive stay further along the LUX* Tea Horse Road.” — Eisa Chu, General Manager, LUX* Tea Horse Road.

BOOKING YOUR LUX* TEA HORSE ROAD EXPERIENCE

The various LUX* Tea Horse Road experience itineraries and packages can be viewed online on luxresorts.com and booked directly on the special offer page of LUX* Resorts & Hotels. The LUX* Tea Horse Road Combo offer, which includes the discovery of both Lijiang and Benzilan, starts as from CNY4,800.– for a 4 nights stay on Bed&Breakfast, exclusive of transfers.

Should you wish to get in touch with our team in our Shanghai Reservation Office:
LUX* Central Reservation Office – Shanghai – China
Ms. Echo Zheng - Reservation Manager - China
Email: Resa.cn@luxresorts.com / T +86 21 6211 0366 / F +86 21 6211 0319
Physical Address: Room 504, No.108, Yuyuan Road, Jing An District, Shanghai, 200040, China
Book directly online on: www.luxresorts.cn